Hello Massimo,
Helpdesk App is something you usually see on IT Support/ Hosting
/Callcenters . If you have a web hosting on a popular hosting sites , and if
you had requested support you will see it.
Here is the most used (and popular) help desk system written in perl .. you
can try it there ht
Does it work under 1.88.2?
I will test with the last version...
Richard
On Mon, Dec 20, 2010 at 6:15 PM, mdipierro wrote:
> I forgot to pass the settings parameters to the mail.settings
> in db.py.
>
> 1 is to low. Try 60 seconds.
>
>
>
> On Dec 20, 3:45 pm, Richard Vézina
> wrote:
>
Also, It stock to 3 tickets no matter that I change the parameter of my
testing function I made just for the purpose...
Richard
On Mon, Dec 20, 2010 at 4:45 PM, Richard Vézina wrote:
> I try to make it work with gmail without success...
>
> ickets2db.py not finding the new ticket base on the 0.
I try to make it work with gmail without success...
ickets2db.py not finding the new ticket base on the 0.py delay set in
settings.sleep_seconds = 5*60
I set it to 1 sec... Nothing new in helpdesk ticket "tray"
It is really nice to initiate the project Massimo. Thanks a lot.
Richard
On Mon, De
Hello Mart,
You are talking about a helpdesk for all IT deparment... I was searching for
something tiny just for monitor app defect that I build with web2py since
user are not of great help by telling that they had a Ticket... I think they
don't even notice that there is a problem... ;-)
Richard
Hello Massimo,
Found this :
http://www.aspose.com/documentation/.net-components/aspose.network-for-.net/send-email-messages-using-exchange-server.html
On Mon, Dec 20, 2010 at 2:06 PM, mdipierro wrote:
> Here is a web2py helpdesk app.
>
> http://web2py.com/examples/static/web2py.app.helpdesk
Hello Massimo,
What to do with Exchange?
Richard
On Mon, Dec 20, 2010 at 2:06 PM, mdipierro wrote:
> Here is a web2py helpdesk app.
>
> http://web2py.com/examples/static/web2py.app.helpdesk.w2p
>
> Please help me test and improve it.
>
> 1) edit applications/helpdesk/models/0.py
>
> set the
Yes would be good if a clone existed. The only web2py helpdesk I found...
needs work: http://y-a-t-s-y.appspot.com/
I expect the hardest part is receiving emails - adding to correct ticket,
attachments, encoding problems, etc.
This page describes the different kinds of ticket systems well:
http:/
I posted the same thing a mouth ago! ;-)
I took some time to test jutdahelpdesk but didn't succeed to make it works
cause of my weak knowledge of Dango and the time I give myself to make it
works...
If you make it works, I would be really interrested in a howto...
Also, I ask web2py core dev for
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