RE: URGENT: emails being rejected

2016-03-22 Thread Ralph DiMola
half Of Alex Tweedly Sent: Tuesday, March 22, 2016 9:00 PM To: use-livecode@lists.runrev.com Subject: Re: URGENT: emails being rejected On 22/03/2016 17:14, Mark Wieder wrote: > > A couple of things: > > 1. If you're using the on-rev smtp server to send emails, STOP THAT > right now.

Re: URGENT: emails being rejected

2016-03-22 Thread Alex Tweedly
On 22/03/2016 17:14, Mark Wieder wrote: A couple of things: 1. If you're using the on-rev smtp server to send emails, STOP THAT right now. Configure your email client to send email using the smtp server of your isp. You don't need to change the pop server, just the outgoing one. 2. See p

Re: URGENT: emails being rejected

2016-03-22 Thread Mark Wieder
On 03/21/2016 07:17 PM, Alex Shaw wrote: Hi Our on-rev site is on jasmine.on-rev.com (50.28.38.70). Recently, I have had quite a few emails bounce back and rejected by recipients, that prior to the on-rev server upgrades accepted emails ok. Today I noticed on one of the rejected emails.. SMTP

Re: URGENT: emails being rejected

2016-03-21 Thread Alex Shaw
Yes, potentially a problem with any shared hosting service. I guess I am trying to avoid any more service disruption but so far the amalgamation with Liquid Web has improved speed and access to web and email. Heather and David have always been very helpful. regards alex On 22/03/2016 1:07 PM

RE: URGENT: emails being rejected

2016-03-21 Thread Ralph DiMola
I had that problem on diesel. David fixed it in a couple hours. Submit an emergency request support ticket to on-rev support. If you don't have one  I advise you get a dedicated IP. Then you don't have to worry about other users spam putting jasmine on a black list. Ralph DiMola IT Director Ev