Yes, potentially a problem with any shared hosting service.
I guess I am trying to avoid any more service disruption but so far the
amalgamation with Liquid Web has improved speed and access to web and email.
Heather and David have always been very helpful.
regards
alex
On 22/03/2016 1:07 PM, Ralph DiMola wrote:
I had that problem on diesel. David fixed it in a couple hours. Submit an
emergency request support ticket to on-rev support. If you don't have one I
advise you get a dedicated IP. Then you don't have to worry about other users
spam putting jasmine on a black list.
Ralph DiMola
IT Director
Evergreen Information Services
<div>-------- Original message --------</div><div>From: Alex Shaw <a...@harryscollar.com> </div><div>Date:03/21/2016
22:17 (GMT-05:00) </div><div>To: On Rev Support <on-...@runrev.com>,use-livecode@lists.runrev.com </div><div>Subject: URGENT:
emails being rejected </div><div>
</div>Hi
Our on-rev site is on jasmine.on-rev.com (50.28.38.70).
Recently, I have had quite a few emails bounce back and rejected by
recipients, that prior to the on-rev server upgrades accepted emails ok.
Today I noticed on one of the rejected emails..
SMTP error from remote mail server after RCPT TO: xxxx
550-delivery from 50.28.38.70 is rejected. Check at
550-http://www.commtouch.com/Site/Resources/Check_IP_Reputation.asp.
Reference
550 code:tid=0001.0A090302.56F0A528.00EE
"whois 50.28.38.70" returned details related to the new Liquid Web servers.
I plugged the same IP address into the above mentioned site..
http://www.commtouch.com/Site/Resources/Check_IP_Reputation.asp
.. and it returned the following information:
IP Query Result:
IP Address: 50.28.38.70
Risk Level: High Risk
Description: This IP address is used for sending Spam on a regular basis
Is anyone else experiencing this?
Can this issue be resolved?
regards
alex
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