Re: Mysterious customer

2017-04-05 Thread Richmond Mathewson via use-livecode
Thankyou very much indeed, that is exactly the answer I was looking for: very glad indeed to know it was "not me" :) Richmond. On 4/5/17 2:59 pm, Kay C Lan via use-livecode wrote: I have a Retina display, I downloaded your app and it's as Roger deduced: If, via System Preferences -> Displays I

Re: Mysterious customer

2017-04-05 Thread Kay C Lan via use-livecode
I have a Retina display, I downloaded your app and it's as Roger deduced: If, via System Preferences -> Displays I change my usual setting of 'More Space' to 'Larger Text' the Retina Display is effectively turned into a 1024 x 640 display; you App is magnified and doesn't fit and it can't be made

Re: Mysterious customer

2017-04-04 Thread Richmond Mathewson via use-livecode
"Artie" just sent me this: "I wonder if this will give you a clue, Richmond... A while back I ran into a problem wherein I all of a sudden couldn't save screenshots to my Butler pasteboards until its developer explained that Retina screens have three times as many pixels as regular screens, s

Re: Mysterious customer

2017-04-04 Thread Richmond Mathewson via use-livecode
"Artie" says: "I wonder if, suspect, actually, that this has something to do with my Retina screen." I have no access to a retina screen, so would be grateful if anyone who has would go to the MacUpdate website and download my "CHAR REF" standalone and see what happens. Richmond. On 4/4/17

Re: Mysterious customer

2017-04-04 Thread Richmond Mathewson via use-livecode
OK: I'm off to "prune" my app :) Richmond. On 4/4/17 7:45 pm, Peter Bogdanoff via use-livecode wrote: My application is 728 high. This covers 99% of users. I know that you’re not releasing it for Windows, but there are Windows users with 11” screens. If the OS reports screen resolution < 800

Re: Mysterious customer

2017-04-04 Thread Richmond Mathewson via use-livecode
Personally I don't think "Artie" "knows his arse from hit t*t" . . . . and just as soon as I get my sweaty paws on my wife's MacBook Air, running 10.12.4 I will be able to tell him the difference, tactfully, of course, you know me :P Richmond. On 4/4/17 3:06 pm, Roger Eller via use-livecode wr

Re: Mysterious customer

2017-04-04 Thread Peter Bogdanoff via use-livecode
My application is 728 high. This covers 99% of users. I know that you’re not releasing it for Windows, but there are Windows users with 11” screens. If the OS reports screen resolution < 800 I hide the Taskbar as well. Peter Bogdanoff On Apr 4, 2017, at 6:30 AM, Rick Harrison via use-livecode

Re: Mysterious customer

2017-04-04 Thread Rick Harrison via use-livecode
Hi Roger, I think you have hit upon the real problem, and the correct solution. If he is looking at his Mac at a resolution of either 1024 x 640 or 1280 by 800 then Richmond’s app wouldn’t fit at all properly on the screen. For my everyday use I usually have my screen set to 1280 by 800 becaus

Re: Mysterious customer

2017-04-04 Thread Roger Eller via use-livecode
Is it possible that "Artie" has his display set to a lower resolution to compensate for vision impairment? ~Roger On Tue, Apr 4, 2017 at 6:49 AM, Richmond via use-livecode < use-livecode@lists.runrev.com> wrote: > I pumped out a 32-bit Mac standalone from my Char Ref stack and > > released it th

Mysterious customer

2017-04-04 Thread Richmond via use-livecode
I pumped out a 32-bit Mac standalone from my Char Ref stack and released it through MacUpdate as a freebie, and have had a series of e-mails from someone called "Artie" who says that the standalone (886 pixels high) won't fit on his Mac Laptop that has a screen res of 2880 x 1880. This see