Thankyou very much indeed, that is exactly the answer I was looking for:
very glad indeed to know it was "not me" :)

Richmond.

On 4/5/17 2:59 pm, Kay C Lan via use-livecode wrote:
I have a Retina display, I downloaded your app and it's as Roger deduced:

If, via System Preferences -> Displays I change my usual setting of
'More Space' to 'Larger Text' the Retina Display is effectively turned
into a 1024 x 640 display; you App is magnified and doesn't fit and it
can't be made to. If I select the next setting up, it's effectively a
1280 x 800 display and still your App doesn't fit. Any setting from
'Default' up to the full resolution of 'More Space' handles your app
just fine.

That should help Artie but I tend to agree with Roger. If you are
catering for people like yourself, who may hold onto computers until
they actually die (the computer, not the user;-) then a height no
taller than 756 px should reduce your support calls.

On Wed, Apr 5, 2017 at 3:51 AM, Richmond Mathewson via use-livecode
<use-livecode@lists.runrev.com> wrote:
"Artie" says:

"I wonder if, suspect, actually, that this has something to do with my
Retina screen."

I have no access to a retina screen, so would be grateful if anyone who has
would go to the MacUpdate website and
download my "CHAR REF" standalone and see what happens.

Richmond.

On 4/4/17 7:45 pm, Peter Bogdanoff via use-livecode wrote:
My application is 728 high. This covers 99% of users. I know that you’re
not releasing it for Windows, but there are Windows users with 11” screens.
If the OS reports screen resolution < 800 I hide the Taskbar as well.

Peter Bogdanoff


On Apr 4, 2017, at 6:30 AM, Rick Harrison via use-livecode
<use-livecode@lists.runrev.com> wrote:

Hi Roger,

I think you have hit upon the real problem,
and the correct solution. If he is looking at
his Mac at a resolution of either 1024 x 640
or 1280 by 800 then Richmond’s app wouldn’t
fit at all properly on the screen.

For my everyday use I usually have my screen
set to 1280 by 800 because I don’t like
the small text.  When I work on an app
I always switch to 1920 by 1200.

Good catch!

Rick


That sounds like the answer
On Apr 4, 2017, at 8:06 AM, Roger Eller via use-livecode
<use-livecode@lists.runrev.com> wrote:

Is it possible that "Artie" has his display set to a lower resolution to
compensate for vision impairment?

~Roger

On Tue, Apr 4, 2017 at 6:49 AM, Richmond via use-livecode <
use-livecode@lists.runrev.com> wrote:

I pumped out a 32-bit Mac standalone from my Char Ref stack and

released it through MacUpdate as a freebie, and have had a series of
e-mails from

someone called "Artie" who says that the standalone (886 pixels high)
won't fit on his

Mac Laptop that has a screen res of 2880 x 1880.

This seems odd to say the least.

Richmond.

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