Hi Christopher,
How can I assist further with this? A lot of the original attachments my
system uploaded via the bug panel have been deleted from this report.
Just so you know the only way you can get the system to boot to being
usable is via nomodeset which I believe won't load the AMDGPU driver
I get a simliar issue to you on my A10-8780P, although on 16.04 I can't
even get it to boot without nomodeset as the blackscreen is as far as it
gets. Not even sure to know where to begin getting more info on that
but:
jenni@hp-grey:~/Desktop$ lspci -vvnn | grep -i AMD
00:00.0 Host bridge [0600]:
Public bug reported:
For reference this problem is very similar to #1577074
However, the laptop is simply booting to a black screen on 16.04, the
backlight is on but there is no display. Sound is working so I can hear
the ubuntu logon noise and can SSH from another machine.
During boot the scree
** Attachment added: "lshw.txt"
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1597079/+attachment/4691898/+files/lshw.txt
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Apologies... forgot to mention:
This affects ubuntu 16.04
uname -a
Linux hp-grey 4.4.0-28-generic #47-Ubuntu SMP Fri Jun 24 10:09:13 UTC
2016 x86_64 x86_64 x86_64 GNU/Linux
I have tried the following mainline kernels and they don't seem to have made
any difference
v4.7-rc5-yakkety/
v4.4.4-wil
** Description changed:
- For reference this problem is very similar to #1577074
-
- However, the laptop is simply booting to a black screen on 16.04, the
- backlight is on but there is no display. Sound is working so I can hear
- the ubuntu logon noise and can SSH from another machine.
+ My lapt
apport information
** Tags added: apport-collected compiz-0.9 ubuntu xenial
** Description changed:
My laptop (HP Pavilion 15-ab141na) is simply booting to a black screen
on 16.04, the backlight is on but there is no display. Sound is working
so I can hear the ubuntu logon noise and can SS
apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693773/+files/CurrentDmesg.txt
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apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693781/+files/ProcCpuinfo.txt
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apport information
** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693774/+files/Dependencies.txt
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apport information
** Attachment added: "Xrandr.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693788/+files/Xrandr.txt
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apport information
** Attachment added: "XorgLog.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693786/+files/XorgLog.txt
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apport information
** Attachment added: "XorgLogOld.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693787/+files/XorgLogOld.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693778/+files/Lspci.txt
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apport information
** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693782/+files/ProcInterrupts.txt
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apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693783/+files/ProcModules.txt
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apport information
** Attachment added: "DpkgLog.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693775/+files/DpkgLog.txt
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apport information
** Attachment added: "GconfCompiz.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693776/+files/GconfCompiz.txt
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apport information
** Attachment added: "xdpyinfo.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693789/+files/xdpyinfo.txt
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apport information
** Attachment added: "MonitorsUser.xml.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693780/+files/MonitorsUser.xml.txt
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apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693779/+files/Lsusb.txt
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apport information
** Attachment added: "UnitySupportTest.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693785/+files/UnitySupportTest.txt
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apport information
** Attachment added: "JournalErrors.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693777/+files/JournalErrors.txt
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apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4693784/+files/UdevDb.txt
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Just to update I have tried the nomodeset parameter previously (sorry
hadn't put that in the description)
The OS does load and you get visuals but its using the software
rendering and will only allow 800x600 resolution and refuses to change
to anything other than that.
Just to note I have tried t
apport information
** Tags added: third-party-packages
** Description changed:
My laptop (HP Pavilion 15-ab141na) is simply booting to a black screen
on 16.04, the backlight is on but there is no display. Sound is working
so I can hear the ubuntu logon noise and can SSH from another machin
apport information
** Attachment added: "DpkgLog.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698406/+files/DpkgLog.txt
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apport information
** Description changed:
My laptop (HP Pavilion 15-ab141na) is simply booting to a black screen
on 16.04, the backlight is on but there is no display. Sound is working
so I can hear the ubuntu logon noise and can SSH from another machine.
During boot the screen on the
apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698414/+files/ProcCpuinfo.txt
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apport information
** Attachment added: "LightdmLog.gz"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698411/+files/LightdmLog.gz
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apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698416/+files/ProcModules.txt
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apport information
** Attachment added: "XorgLogOld.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698419/+files/XorgLogOld.txt
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Can confirm I am now on the latest BIOS, F19 as of writing. Still seeing
the same issue, OS boots into a black screen, again ubuntu boot sounds
still are played so the laptop is working normally bar the graphics.
I've just ran a full update as of today and rerun the apport info
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** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698415/+files/ProcInterrupts.txt
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apport information
** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698405/+files/Dependencies.txt
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apport information
** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698412/+files/Lspci.txt
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apport information
** Attachment added: "LightdmGreeterLog.gz"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698410/+files/LightdmGreeterLog.gz
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apport information
** Attachment added: "LightdmDisplayLog.gz"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698409/+files/LightdmDisplayLog.gz
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apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698404/+files/CurrentDmesg.txt
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** Attachment added: "XorgLog.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698418/+files/XorgLog.txt
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apport information
** Attachment added: "Lsusb.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698413/+files/Lsusb.txt
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apport information
** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698417/+files/UdevDb.txt
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apport information
** Attachment added: "GconfCompiz.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698407/+files/GconfCompiz.txt
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apport information
** Attachment added: "JournalErrors.txt"
https://bugs.launchpad.net/bugs/1597079/+attachment/4698408/+files/JournalErrors.txt
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