Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-06-04 Thread Bruno Girin
On Fri, 2010-06-04 at 22:19 +0100, Dianne Reuby wrote: > On Fri, 2010-06-04 at 22:14 +0100, Bruno Girin wrote: > > On the other hand, Dell could very well sell their hardware with > > Ubuntu > > on it but say that they will only support the hardware, not the > > software > > My son's friend bough

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-06-04 Thread Dianne Reuby
On Fri, 2010-06-04 at 22:14 +0100, Bruno Girin wrote: > On the other hand, Dell could very well sell their hardware with > Ubuntu > on it but say that they will only support the hardware, not the > software My son's friend bought a Dell with Win 7 recently - now everything he tries to run crashes

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-06-04 Thread Bruno Girin
On Fri, 2010-06-04 at 15:59 -0400, e-mail b.drake wrote: > Hi Dianne . > > On 4 June 2010 11:45, Dianne Reuby wrote: > > > Great work! What email address did you use? I can only find > phone/chat/postal contacts for them. > > Someone on this list suggested writing to Dell C

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-06-04 Thread Dianne Reuby
On Fri, 2010-06-04 at 15:59 -0400, e-mail b.drake wrote: > I wonder if an official communication from Ubuntu UK asking to partner > with Dell UK would help? "We'll support the OS - you supply the > hardware to our folk" kind of approach might work I'm willing to > write something, what do the

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-06-04 Thread e-mail b.drake
Hi Dianne . On 4 June 2010 11:45, Dianne Reuby wrote: Great work! What email address did you use? I can only find > phone/chat/postal contacts for them. > Someone on this list suggested writing to Dell CEO - Michael Dell ( mich...@dell.com) and my email was answered quickly by the guy in th

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-06-04 Thread Dianne Reuby
On Fri, 2010-06-04 at 11:13 -0400, e-mail b.drake wrote: > Hi there ... > > The e-mail I sent to Michael brought a reply from a guy (In Delhi?) > asking for full details. I have this morning received the attached. > I think it clarifies Dell UK position quite well. At least they state > in writi

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-06-04 Thread Alan Lord (News)
On 04/06/10 16:13, e-mail b.drake wrote: > Hi there ... > > The e-mail I sent to Michael brought a reply from a guy (In Delhi?) > asking for full details. I have this morning received the attached. I > think it clarifies Dell UK position quite well. At least they state in > writing that they ARE

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-06-04 Thread Alan Pope
Hi Barry, On 4 June 2010 16:13, e-mail b.drake wrote: > The e-mail I sent to Michael brought a reply from a guy (In Delhi?) asking > for full details.  I have this morning received the attached.  I think it > clarifies Dell UK position quite well.  At least they state in writing that > they ARE p

[ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-06-04 Thread e-mail b.drake
Hi there ... The e-mail I sent to Michael brought a reply from a guy (In Delhi?) asking for full details. I have this morning received the attached. I think it clarifies Dell UK position quite well. At least they state in writing that they ARE prepared to honour the hardware warranty when we ha

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-05-29 Thread alan c
On 28/05/10 18:09, e-mail b.drake wrote: > Hi there . > > I'm staying with friends in the US at the moment, so although I've been > following the list, I haven't been writing of late. I just made a lengthy > effort to research Dell on their web sites. First it seems to be impossible > to cont

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-05-29 Thread Tim Powys-Lybbe
On 29 May at 15:23, Mark Fraser wrote: > On Saturday 29 May 2010 15:10:40 Liam Proven wrote: > > On Sat, May 29, 2010 at 2:40 PM, Dianne Reuby > > wrote: > > > On Fri, 2010-05-28 at 15:18 -0400, e-mail b.drake wrote: > > > > On 28 May 2010 14:21, Bruno Girin wrote: > > >> > > >> > > >>

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-05-29 Thread Liam Proven
On Sat, May 29, 2010 at 3:30 PM, Dianne Reuby wrote: > On Sat, 2010-05-29 at 15:10 +0100, Liam Proven wrote: >> As far as I can see, they do, and your actions are very unhelpful. >> >> Here are the results of going to www.dell.co.uk and searching for the >> single word "ubuntu": >> >> http://searc

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-05-29 Thread Dianne Reuby
On Sat, 2010-05-29 at 15:10 +0100, Liam Proven wrote: > As far as I can see, they do, and your actions are very unhelpful. > > Here are the results of going to www.dell.co.uk and searching for the > single word "ubuntu": > > http://search.euro.dell.com/results.aspx?s=gen&c=uk&l=en&cs=&k=ubuntu&ca

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-05-29 Thread Mark Fraser
On Saturday 29 May 2010 15:10:40 Liam Proven wrote: > On Sat, May 29, 2010 at 2:40 PM, Dianne Reuby wrote: > > On Fri, 2010-05-28 at 15:18 -0400, e-mail b.drake wrote: > >> On 28 May 2010 14:21, Bruno Girin wrote: > >> > >> > >> There you go: > >> http://www.connectotel.com/marc

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-05-29 Thread Liam Proven
On Sat, May 29, 2010 at 2:40 PM, Dianne Reuby wrote: > On Fri, 2010-05-28 at 15:18 -0400, e-mail b.drake wrote: >> >> >> On 28 May 2010 14:21, Bruno Girin wrote: >> >> >>         There you go: >>         http://www.connectotel.com/marcus/ceoemail.html >> >> Wonderful!  Thanks for that.  I've e-ma

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-05-29 Thread Dianne Reuby
On Fri, 2010-05-28 at 15:18 -0400, e-mail b.drake wrote: > > > On 28 May 2010 14:21, Bruno Girin wrote: > > > There you go: > http://www.connectotel.com/marcus/ceoemail.html > > Wonderful! Thanks for that. I've e-mailed Michael Dell with a very > polite e-mail, and I've book

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-05-28 Thread e-mail b.drake
On 28 May 2010 14:21, Bruno Girin wrote: There you go: > http://www.connectotel.com/marcus/ceoemail.html > Wonderful! Thanks for that. I've e-mailed Michael Dell with a very polite e-mail, and I've bookmarked the page. Now I'll wait eagerly for a reply. If there's anything of interest I'll co

Re: [ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-05-28 Thread Bruno Girin
On Fri, 2010-05-28 at 13:09 -0400, e-mail b.drake wrote: > Hi there . > > I'm staying with friends in the US at the moment, so although I've > been following the list, I haven't been writing of late. I just made > a lengthy effort to research Dell on their web sites. First it seems > to be i

[ubuntu-uk] Ubuntu on Dell (revisited) ....

2010-05-28 Thread e-mail b.drake
Hi there . I'm staying with friends in the US at the moment, so although I've been following the list, I haven't been writing of late. I just made a lengthy effort to research Dell on their web sites. First it seems to be impossible to contact Dell by e-mail on the UK site. Errors come up e