Some really interesting thoughts there - I've updated the wiki.
https://wiki.ubuntu.com/UKTeam/VoiceSupport
Chris
--
ubuntu-uk@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
https://wiki.kubuntu.org/UKTeam/
Hi Andy,
On Thu, Jun 07, 2007 at 01:26:02PM +0100, Andy wrote:
> We do have #ubuntu-uk on Freenode IRC.
>
Indeed we do - "welcome to the madhouse" should be the motto.
> Who do we speak to at Ubuntu in the event we did want an Ubuntu UK
> support channel?
>
Just create it. There is no "proces
On Thu, 2007-06-07 at 13:26 +0100, Andy wrote:
>
> Sorry about the rather long email,
>
> Andy
>
>
> --
> First they ignore you
> then they laugh at you
> then they fight you
> then you win.
> - Mohandas Gandhi
>
Hi Andy,
You picked up some very good points there. Would you mind adding t
Hi
On 07/06/07, Rob <[EMAIL PROTECTED]> wrote:
> In addition wouldn't you have to offer an IRC / IM support service too?
>
> i have an IRC server you guys can use irc.forthegamers.org find me
> (caboose) or Ghozer on there or wait for me to come online in #chat
We do have #ubuntu-uk on Freenode
Snip
I would suggest that you think about your own dealings with Call Centres -
everyone has had an interesting experience with off shore centres - the
technician may know their stuff but trying to communicate it in a language
that is understood - look at Caroline and her Wi-fi for instance.
In a
