I have logged a new bug #879667 due to issue occurring on 11.10.
Able to replicate issue under 11.10 but not previous versions.
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Title:
HP Officej
I am using Ubuntu 10.04 LTS and my printer HP Officejet Pro K550 works
just fine. Just another point that someone goofed big time somewhere
along the line. Also, not liking Ubuntu's Unity I opted for 10.04 LTS.
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Hi,
I am having the same issue as reported in this report.
1) Issue started under Ubuntu 11.04
2) After upgrading to 11.10 still experiencing same issue
3) Printing works fine on same laptop under Windows 7 boot partition.
4) I'm also using an Officejet Pro K550
5) Currently running latest update
Closing for HPLIP as printer now works in different environment.
** Changed in: hplip
Status: In Progress => Invalid
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Title:
HP Officejet
Closing for Ubuntu as there is no supply of the needed information from
the original poster any more. If any fix will get applied upstream, it
will get into Ubuntu with the inclusion of the appropriate upstream
version.
** Changed in: hplip (Ubuntu)
Status: Incomplete => Invalid
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You re
Migrated to MEPIS 11, printer now works.
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Title:
HP Officejet Pro K550 fails to print in Ubuntu 11.04
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Hi,
Thanks for providing the logs and info. error_log does not show any
problem and I am able to print the prn file (hpcups_job19.out) generated
by you by directly sending to a printer. I doubt something is wrong with
the USB connection. Please do the following things to help me further
analyze th
Disabled AppArmor but no go, printer will not print.
sudo /etc/init.d/apparmor stop
sudo update-rc.d -f apparmor remove
https://help.ubuntu.com/8.04/serverguide/C/apparmor.html
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error log
** Attachment added: "error_log"
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/830359/+attachment/2356783/+files/error_log
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Ti
Hi,
By looking at the syslog it seems that cupsd is replaced by
apparmor_parser.
Sep 4 23:11:03 ybear kernel: [51802.712433] type=1400
audit(1315195863.482:27): apparmor="STATUS" operation="profile_replace"
name="/usr/sbin/cupsd" pid=23455 comm="apparmor_parser"
**
/var/log/cups/error_log is missing..
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Title:
HP Officejet Pro K550 fails to print in Ubuntu 11.04
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h
hpcupsfilterc_1.bmp
** Attachment added: "hpcupsfilterc_1.bmp"
https://bugs.launchpad.net/hplip/+bug/830359/+attachment/2355795/+files/hpcupsfilterc_1.bmp
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syslog
** Attachment added: "syslog"
https://bugs.launchpad.net/hplip/+bug/830359/+attachment/2355741/+files/syslog
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Title:
HP Officejet Pro
Document used for printing
Application used is Firefox 6.0.1
** Attachment added: "Lorem Ipsum.html"
https://bugs.launchpad.net/hplip/+bug/830359/+attachment/2355766/+files/Lorem%20Ipsum.html
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hpcups_job19.out
** Attachment added: "hpcups_job19.out"
https://bugs.launchpad.net/hplip/+bug/830359/+attachment/2355739/+files/hpcups_job19.out
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Requested info are attached:
hpcheck.log
** Attachment added: "hpcheck.log"
https://bugs.launchpad.net/hplip/+bug/830359/+attachment/2355727/+files/hpcheck.log
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Hi,
Thanks for reporting the bug. To help us understand and analyze the
issue please do following things.
=>Install latest version of HPLIP from:
http://hplipopensource.com/hplip-web/install_wizard/index.html
If the problem still exists then please do the following to capture some
logs.
I [28/Aug/2011:10:56:31 -0500] Listening to [v1.::1]:631 (IPv6)
I [28/Aug/2011:10:56:31 -0500] Listening to 127.0.0.1:631 (IPv4)
I [28/Aug/2011:10:56:31 -0500] Listening to /var/run/cups/cups.sock (Domain)
I [28/Aug/2011:10:56:31 -0500] Remote access is disabled.
D [28/Aug/2011:10:56:31 -0500] Adde
Ursaminor, you have to disable the queue and send the print job again in
order to get the d... file in /var/spool/cups/.
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Title:
HP Officejet Pro
ursus@ybear:~$ sudo ls -1 /var/spool/cups
[sudo] password for ursus:
c8
c9
tmp
ursus@ybear:~$
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Title:
HP Officejet Pro K550 fails to prin
Your error_log makes the impression that your ptint job got printed
correctly. No errors at all.
For capturing the job you followed the commands too exactly. Do the
following:
sudo ls -1 /var/spool/cups
Then you see a list of file names. One name starts with a "d". Copy this
file to your home di
Addendum
** Attachment added: "error log"
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/830359/+attachment/2315226/+files/error_log
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Tit
Followed instructions and results are:
ursus@ybear:~$ sudo ls -1 /var/spool/cups
[sudo] password for ursus:
c8
c9
d9-001
tmp
ursus@ybear:~$ sudo cp /var/spool/cups/d... ~/printout
cp: cannot stat `/var/spool/cups/d...': No such file or directory
ursus@ybear:~$ sudo chmod 777 ~/printou
Can you please follow EXACTLY the instructions in the sections "CUPS
error_log" and "Capturing print job data" on
https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks.
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I hope this will satisfy your needs.
D [25/Aug/2011:08:52:35 -0500] cupsdReadClient: 11 POST / HTTP/1.1
D [25/Aug/2011:08:52:35 -0500] cupsdSetBusyState: Active clients
D [25/Aug/2011:08:52:35 -0500] cupsdAuthorize: No authentication data provided.
D [25/Aug/2011:08:52:35 -0500] cupsdReadClient: 1
Unfortunately, your error_log did not capture a print job. Please follow
the instructions in the sections " CUPS error_log" and " Capturing
print job data" in https://wiki.ubuntu.com/DebuggingPrintingProblems.
Thanks.
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
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** Attachment added: "printer error log"
https://bugs.launchpad.net/bugs/830359/+attachment/2296228/+files/hp%20printer%20error%20log
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