Hi,
Thanks for reporting the bug. To help us understand and analyze the
issue please do following things.
=>Install latest version of HPLIP from:
http://hplipopensource.com/hplip-web/install_wizard/index.html
If the problem still exists then please do the following to capture some
logs.
a)Open /etc/cups/cupsd.conf in root mode and replace
LogLevel warn
with
LogLevel debug
hpLogLevel 15
b) Open Terminal and run following commands:
=> su
=> /etc/init.d/cups restart
or
=> service cups restart
=> cd /tmp
=> rm *.out
=> rm *.bmp
=> hp-check -t > /tmp/hpcheck.log
c) Try to print the file and then send
=> /var/log/syslog (if present),
=> /var/log/messages (if present),
=> /var/log/cups/error_log
=> /tmp/*.bmp
=> /tmp/*.out
=> /tmp/hpcheck.log
=> document used for printing
d) Please let me know the application used for testing.
** Changed in: hplip
Status: Incomplete => In Progress
** Changed in: hplip
Assignee: (unassigned) => Sanjay Kumar (sanjay-kumar14)
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https://bugs.launchpad.net/bugs/830359
Title:
HP Officejet Pro K550 fails to print in Ubuntu 11.04
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https://bugs.launchpad.net/hplip/+bug/830359/+subscriptions
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