** Changed in: linux (Ubuntu Maverick)
Status: Expired => Won't Fix
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
To man
This has been awaiting expiration for over a year, I'm marking as Won't
Fix based on Herton's comment #93.
** Changed in: linux (Ubuntu)
Status: Incomplete => Won't Fix
** Changed in: linux (Ubuntu Natty)
Status: Incomplete => Won't Fix
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[Expired for linux (Ubuntu Maverick) because there has been no activity
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@Lee: this bug is just for Toshiba Tecra A11, you should open a new bug
in case you still have a problem and there isn't one for the Thinkpad
x220
Since the bios update solved the problem, I think we can close this one,
and probably there is no feasible workaround to be done in the kernel,
unless
Hi, I works on the lastest new laptop Thinkpad x220 4287 A28
Thinkpad x220(2011) have same problme on both 11.04 and 11.10 alpha 2,3 and
Kernel is 2.6.38.10
Most case it works good but if it goes suspend in long time then never resume
in black screen with movable mouse cursor
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Removing blocks-hwcert as per new behavior with the updated BIOS.
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
To manage notif
I have removed the blocks-cert tag, based on Daniel's update
** Tags removed: blocks-hwcert
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Title:
Toshiba Tecra A11 - System doesn't resume aft
Herton, Seth:
I finally managed to apply the latest BIOS update for this Toshiba
machine. So first I'd like to offer a huge apology for taking so long to
perform this update.
The versions the machine shipped with were:
System BIOS Version: 1.40 (dated 12/13/09)
EC Version: 1.30
I downloaded an
viktor, yes, please open a new bug report for your issue (and report
here the link), specially the regression can be different, unless if
reverting the commit ac7729da880e742613129ee6dea0045328670d2d also works
for you.
If you are not sure, just open the new report, and test the mainline
kernels f
Happens on my system too (5y old, no BIOS available for almost 4 years
now) and it's no Toshiba. Should I file a new bug or is there a more
generic bug reported for this issue?
There's a message about updating BIOS during the messy boot (but it was ok with
natty beta 2).
Everything has been worki
Hi,
I have had no success updating the BIOS on this machine :( I tried
Seth's suggestions but it seems that the update file is stored in some
weird way inside the executable, I can't unzip it. I was also unable to
find an alternate (i.e. for DOS or standalone) BIOS update tool from
Toshiba.
I'll
Daniel has you been able to update the BIOS?
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
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** Changed in: linux (Ubuntu Natty)
Milestone: None => natty-updates
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
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** Changed in: linux (Ubuntu Maverick)
Status: New => Triaged
** Changed in: linux (Ubuntu Maverick)
Importance: Undecided => Medium
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Tit
@Daniel: Often times the Windows-only BIOS updates are self-extracting
zip files. You can try running unzip on the file to see if that is the
case. If it is you can inspect the contents to see if there's something
useful in there. Sometimes you'll find a DOS executable that you can run
on a FreeDOS
Hi,
It turns out there's a new BIOS version available from Toshiba, and
it's quite a version bump (we have 1.40, the new one is 2.90) so I'm
guessing it contains quite a few changes.
However, I'm stuck here because Toshiba's BIOS updater is for Windows
only :(
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I think Daniel was going to see if there is a new bios, and if yes check
if it changes the situation here.
I tried also raising this issue upstream
(https://lkml.org/lkml/2011/3/18/430), but so far it didn't went
forward. The only thing we know is that commit changing the order of
resume of acpi v
Any updates on this bug?
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
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** Changed in: linux (Ubuntu Natty)
Importance: Undecided => High
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
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Targeting as well to Maverick, as this happens as well in 10.10 and we
could try to fix it with an SRU
** Tags added: blocks-hwcert
** Also affects: linux (Ubuntu Maverick)
Importance: Undecided
Status: New
** Also affects: linux (Ubuntu Natty)
Importance: Undecided
Assignee: H
Hi Herton,
Well, if it's a BIOS bug maybe updating it could help things, I'll try
that next week and let you know how it goes. Who knows, maybe updating
BIOS will be a valid solution!
Thanks!
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Ok, I thought intel_ips could affect things here as it calls i915
functions ramdomly on resume from its kthread. Unfortunately I'm out of
ideas for now...
** Changed in: linux (Ubuntu)
Status: Incomplete => Triaged
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** Attachment added: "dmidecode for the Dell Latitude E6410"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/719620/+attachment/1918682/+files/dmidecode-e6410.txt
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** Attachment added: "lshw for the Dell Latitude E6410"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/719620/+attachment/1918681/+files/lshw-e6410.txt
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The other system I found that exhibits this problem is a Dell Latitude
E6410 with Intel graphics.
Running kernel:
Linux ubuntu 2.6.35-22-generic #33-Ubuntu SMP Sun Sep 19 20:34:50 UTC
2010 i686 GNU/Linux
I also tested with a Lucid (10.04) LiveCD, and, as we've been observing,
it resumes successf
Hi Herton,
I tried with latest Natty kernel:
Linux 201002-5345 2.6.38-7-generic #35-Ubuntu SMP Tue Mar 15 21:31:40
UTC 2011 i686 i686 i386 GNU/Linux
Here's what I did:
1- Start system up
2- rmmod intel_ips
3- sudo pm-suspend
Upon resuming, screen is blank, i.e. usual faulty behavior :( so it
l
Thanks, I have one more test to ask: please try now removing intel_ips
module, and see if things change, you can test with latest natty kernel.
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
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Hi Herton,
The system has this kernel, I reinstalled Natty to do some tests, please
let me know if I should be testing using another kernel:
Linux 201002-5345 2.6.38-6-generic #34-Ubuntu SMP Tue Mar 8 14:09:10 UTC
2011 i686 i686 i386 GNU/Linux
I removed the toshiba_acpi module like you suggested
Can you test now removing the toshiba_acpi module instead? It's a shot
in the dark and I doubt it may change anything, but as it registers a
backlight device too, worth a quick check it there isn't any conflict
(anyway it shouldn't cause problems from what I saw).
Also with toshiba_acpi loaded, I
** Changed in: linux (Ubuntu)
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
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Hi Herton,
Sorry, the problem persists even when removing the toshiba_bluetooth
module. I even blacklisted it and powered off/rebooted so it didn't even
load, but screen is still blank after first resume.
here's output for lsmod:
Module Size Used by
parport_pc 32111
Can you do the following test: please remove toshiba_bluetooth module
before suspending the first time with the faulty kernel, and see if
screen still goes black on first resume.
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Hi Herton,
the kernel log from this one was smaller than the previous two ones. I
used this kernel :
Linux version 2.6.38-6-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-5ubuntu2) ) #34~lp719620r1 SMP Thu Mar 10 09:30:46
UTC 2011 (Ubuntu 2.6.38-6.34~lp719620r1-generic 2.6.38-rc
Thanks for the results. I looked at the debug output, and probably this
is some bug in the firmware/bios we are triggering by the order change
of when the resume callback of acpi video is called, so far by the debug
output there is no difference besides the expected change of order the
acpi video r
** Attachment added: "sr-2.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/719620/+attachment/1894433/+files/sr-2.txt
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Title:
Toshib
** Attachment added: "sr-1.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/719620/+attachment/1894428/+files/sr-1.txt
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Title:
Toshib
Hi!
Here are the results of the tests with the debugging kernel:
>Then boot the kernel, perform the suspend & resume 2 times as you did
>before, and attach here the dmesg output.
Done, on first suspend there's no video back, on the second attempt
video comes back fine, as we have been observing.
Hi,
I prepared a new kernel with debugging for you to test,
2.6.38-6.33~lp719620r4
To test it, please add log_buf_len=1M kernel parameter to the kernel
command line in grub, then install the kernel (for example edit
/etc/default/grub and append log_buf_len=1M to
GRUB_CMDLINE_LINUX_DEFAULT). As th
Ok, so indeed the commit is at fault, and situation didn't changed on
latest kernel on natty. This X/Unity behaviour should be another issue,
no problem about that.
I looked already at the commit we found in the bisect to cause the
regression and at the code alreay, so far I didn't found anything
Hi Herton,
OK, so I dist-upgraded my Natty to have the latest and greatest of all,
this comes with kernel 2.6.38-5 which is, as expected, bad as it still
has the faulty commit.
I then tested the one you sent, version string as follows:
Linux version 2.6.38-6-generic (root@tangerine) (gcc version
I uploaded on the same place the latest master-next natty kernel with
the commit above reverted (just had to fix a minor conflict in the
revert), can you check? (2.6.38-6.33~lp719620r1)
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h
Hi Herton,
On the contrary, thanks so much for your help with this problem, all I
did was run the test kernels, all the hard work came from you. It did
take a while but I'm glad it helped pinpoint a problem in the kernel.
Do let me know if you want me to test a kernel with that commit
reverted, a
** Attachment added: "For reference, this is the resulting log of the bisect"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/719620/+attachment/1885750/+files/bisect.txt
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https:/
And the oscar goes to:
commit ac7729da880e742613129ee6dea0045328670d2d
ACPI / PM: Move ACPI video resume to a PM notifier
Ok we found the bad commit. Thanks for your patience and testing on this
one :), it went almost the double of steps than I assumed.
It makes sense this commit breaking, I'll
Hi,
Breaking the streak, step 17 was bad, no video after resume (blank
screen).
Version tested was:
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu3) ) #b17 SMP Fri Mar 4 15:06:12 UTC 2011
Thanks!
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Almost there, 2.6.34-0.b17 uploaded, should be the last one, please
check
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
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Hi Herton,
step 16 tested good (10th in a row!), video resumes correctly.
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b16 SMP Thu Mar 3 22:31:42 UTC 2011
Thanks!
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ok, I think after this one more to go (really!), please check
2.6.34-0.b16 which is available now
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Title:
Toshiba Tecra A11 - System doesn't resum
Hi,
Step 15 is good as well (9th in a row!), with good suspend/resume. The
kernel itself is a bit unstable, I had a few unsuccessful boot tries,
but for the problem that concerns us here, once booted, it
suspends/resumes correctly.
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.
Don't worry, it's just that git decided to try almost commit by commit
on remaining set (may be because of merges in the middle), but still the
result is looking to be good.
A uploaded the next release now: 2.6.34-0.b15
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I'm a bit concerned because the last several tests have all been good,
but I'm confident I've checked each kernel at least a couple of times.
Anyway, step 14 tested good too, video resumed fine. Hope the changes
being pointed to by git make sense!
Linux version 2.6.34-0-generic (root@tangerine) (
hopefully after this just one more to test, seems git settled again
about merges, please check new release 2.6.34-0.b14
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Title:
Toshiba Tecra A11
Herton,
step 13 checked good, resumes alright.
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b13 SMP Thu Mar 3 17:37:25 UTC 2011
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Step 13 now available: 2.6.34-0.b13
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Hi Herton,
Step 12 tested good, resumes video without issues.
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b12 SMP Thu Mar 3 16:19:46 UTC 2011
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Morning!, 2.6.34-0.b12 is ready for consumption
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Toshiba Tecra A11 - System doesn't resume after suspend
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Good morning,
Step 11 tests good, resume works fine, video is restored without
problems.
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b11 SMP Wed Mar 2 22:33:48 UTC 2011
Thanks!
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hmm, still 2 more to go probably as git is checking a merge, uploaded
the next step now: 2.6.34-0.b11
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Title:
Toshiba Tecra A11 - System doesn't r
Hi,
Step 10 tests good, resumes without any video problems.
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b10 SMP Wed Mar 2 21:39:18 UTC 2011
Thanks Herton!
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ok, next build available: 2.6.34-0.b10
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Herton, this kernel for step 9 tested good, resumes immediately and
without issues.
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b9 SMP Wed Mar 2 20:50:17 UTC 2011
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almost there, step 9 now uploaded: 2.6.34-0.b9 (after this should be ~2
more)
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Title:
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Hi Herton,
step 8 is good as well, video resumes without issues.
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b8 SMP Wed Mar 2 19:37:57 UTC 2011
Thanks!
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next one available, please check it: 2.6.34-0.b8
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Toshiba Tecra A11 - System doesn't resume after suspend
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Thanks Herton,
step 7 is good, video resumes correctly after suspend.
Version tested was:
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b7 SMP Wed Mar 2 17:44:54 UTC 2011
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2.6.34-0.b7 ready, you can grab it for testing
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Toshiba Tecra A11 - System doesn't resume after suspend
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Hey, glad to know the process is leading us somewhere this time!
Tested step 6, it's bad, no video after resume.
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b6 SMP Wed Mar 2 16:12:46 UTC 2011
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bisect is narrowing down to some acpi changes, which makes sense.
Next kernel available, 2.6.34-0.b6, please try it.
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Title:
Toshiba Tecra A11 -
Thanks Herton,
step 5 is good, video after resume works without problems.
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b5 SMP Tue Mar 1 22:41:45 UTC 2011
Ready to continue testing.
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ok, when you can a new kernel is available, 2.6.34-0.b5
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
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Hi Herton,
step 4 is bad, no video after resume.
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b4 SMP Tue Mar 1 20:59:33 UTC 2011
Thanks! Ready for the next kernel, though I'll probably test that one
tomorrow morning.
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step 4 uploaded, feel free to check it (2.6.34-0.b4)
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Toshiba Tecra A11 - System doesn't resume after suspend
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Hi Herton,
step 3 is good, resumes from suspend without issues.
Version is:
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b3 SMP Tue Mar 1 17:28:14 UTC 2011
Ready for the next one!
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next one uploaded, 2.6.34-0.b3
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Toshiba Tecra A11 - System doesn't resume after suspend
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Herton,
Step 2 is bad, upon resuming I have no video, can't switch to virtual
console, though the system is responsive, just no display, i.e. usual
"bad" behavior.
Version string:
Linux version 2.6.34-0-generic (root@tangerine) (gcc version 4.5.2
(Ubuntu/Linaro 4.5.2-3ubuntu1) ) #b2 SMP Tue Mar
thanks, next bisect step uploaded, please check it: 2.6.34-0.b2
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Hi Herton,
I'm OK with testing all those kernels, I appreciate you taking the time
to help us with this.
I tested the first one and it's good, resume from suspend works fine. I
powered off and restarted twice to confirm the behavior.
Version string:
Linux version 2.6.34-0-generic (root@tangerine
** Changed in: linux (Ubuntu)
Status: Incomplete => In Progress
** Changed in: linux (Ubuntu)
Status: In Progress => Incomplete
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Titl
There was many changes between rc3 and rc4, surprinsingly none about
i915/drm which could be related, so I think this may be related to acpi
then. But I'm not sure, so lets do a full bisect between them. It'll be
around 9 kernels for you to test, so we have a long time...
I uploaded the first bise
Hi Herton,
Thanks so much for the test kernels. I tested them and found that rc3
works but rc4 doesn't. As part of my "binary search", rc2 was found to
be good as well, and rc5, as well as -1 (linux-image-2.6.34-1) are bad
as well.
So the problem appeared between rc3 and rc4.
Hopefully the set o
Please check again the kernels I uploaded on the same place, and report
here back which release it stops to work. I built the vanilla 2.6.34
series from rc2 to 2.6.34 final, see which one broke the video output on
resume. Once we discover, I hope we have a small set to bisect again.
** Changed in:
No problem.
To see which ubuntu versions map to mainline kernels, I think only
looking at git history or changelog to check.
To bisect in this case it's better take the mainline kernel, and push
into it just the first ubuntu commit which adds the debian package
structure, as all ubuntu changes ar
Hi Herton,
It took me a while to report back. I checked the latest kernel you sent
(b3) only to find that it's bad as well (no video after resume). Since
you mentioned it seemed odd, I went back and retested our original
known-good kernel (2.6.38-2) and found, to my dismay, that it is also
bad; th
Hmm strange, this being bad, the commit which is reported to be broken
is "drm/i915/sdvo: If at first we don't succeed in reading the response,
wait", which doesn't make much sense... also I looked and before this
until 2.6.38-2.29 there are no drm/acpi changes which could explain
this.
Well, to c
Hi Herton,
step 2 is bad too, suspends correctly but on resume backlight is off. As
usual, a second suspend/resume set of events brings things back to
normal.
Linux ubuntu 2.6.38-2-generic #29+lp719620b2 SMP Wed Feb 23 20:18:25 UTC
2011 i686 i686 i386 GNU/Linux
Thanks again, I'm ready to test th
Ok, I uploaded the next step, please that (2.6.38-2.29+lp719620b2)
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
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Hi Herton,
Thanks for your help with the kernels, I know it's a time consuming
process and really appreciate you taking the time to help with this
issue.
I tried the first one:
Linux ubuntu 2.6.38-2-generic #29+lp719620b1 SMP Wed Feb 23 15:15:05 UTC
2011 i686 i686 i386 GNU/Linux
It's to be mark
Please try first bisect step and report if it works or not,
2.6.38-2.29+lp719620b1 kernel at
http://people.canonical.com/~herton/lp719620/
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Hi Herton,
I tested the latest kernel, uname -a is as follows:
Linux ubuntu 2.6.38-5-generic #32~3lp719620 SMP Mon Feb 21 20:24:25 UTC
2011 i686 i686 i386 GNU/Linux
Sadly this has the exact same behavior where the backlight does not come
on on the first restore attempt.
If you have the time I'd
The dmesg doesn't have anything unusual so far. As another thing to try,
I pulled changes from drm-intel-next and built/uploaded on same url a
new kernel, please test that. May be a fix is already there.
If the situation doesn't change, I'm out of new things to try. In this
case if you can, someth
Hi Herton,
Tried the latest kernel you uploaded, and I'm seeing the same behavior
(blank video on resume).
I tried the following: with the system in that state, I asked it to
suspend (not hibernate). On resuming from the *second* suspend, the
backlight turns on fine and the system works normally.
We still have then the video blank on resume issue. I cherry-picked some
more fixes from drm-intel, and built a new test kernel, can you install
it and check? (it's on same url as before)
It's a shot in the dark, but the fixes may be can help here. Also can
you get dmesg over network (eg. ssh into
** Changed in: linux (Ubuntu)
Status: Incomplete => Triaged
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
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ubuntu-bug
Herton,
No luck with the new (2.6.38-5) kernel. I have the exact same behavior
as with -4 (video is blank on resume). Keyboard responds, network is up,
I can even blindly hibernate and the system comes back up fine. But no
video after suspend.
Linux ubuntu 2.6.38-5-generic #32~1lp719620 SMP Fri F
Ok, thanks for the testing.
So we have to problems here:
- tpm_tis breaking suspend.
- when suspend works (tpm_tis problem out of the way), video is blank on resume.
I suspect the video problem may be fixed by a commit Andy (apw) cherry-picked
today. To see if it's the case, please test the kern
** Changed in: linux (Ubuntu)
Status: Incomplete => Triaged
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Title:
Toshiba Tecra A11 - System doesn't resume after suspend
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ubuntu-bug
Hi Herton,
Thanks for the updated kernel. This is the kernel's version string:
2.6.38-4-generic (herton@tangerine) #31+1lp719620 SMP Fri Feb 18
14:56:43 UTC 2011
I tested this kernel on the Tecra A11. The system boots up correctly, I
am able to enter suspend mode, but when trying to resume, the
I provided a test kernel here:
http://people.canonical.com/~herton/lp719620/
It contains the commit reverted, please install and test it to confirm
it's indeed the case.
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
** Changed in: linux (Ubuntu)
Assignee: (unassigned) =
Daniel, in fact accordingly to the thread at
https://lkml.org/lkml/2011/2/17/218 that same commit I said (9b29050)
probably introduced the regression for you too. So reverting the commit
could work for your case too. I'll keep following up on that.
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