[Bug 1031982] Re: USB 3.0 port does not work with external hard disk

2012-08-01 Thread Pink Ink
PS: Correction of command in initial bug description: $ sudo modprobe -r bluetooth; sleep 2, sudo modprobe bluetooth must be $ sudo modprobe -r bluetooth; sleep 2; sudo modprobe bluetooth (The comma after the "2" must be a semicolon) -- You received this bug notification because you are a member

[Bug 1031982] Re: USB 3.0 port does not work with external hard disk

2012-08-01 Thread Pink Ink
> Pink Ink, thank you for reporting this and helping make Ubuntu better. You're welcome :-) > Could you please plug your external SATA HDD into a USB 2.0 port, unplug all other USB devices... The problem is that I cannot unplug ALL other USB devices, because I need at least my USB keyboard to e

[Bug 1031982] Re: USB 3.0 port does not work with external hard disk

2012-08-01 Thread Christopher M. Penalver
Pink Ink, thank you for reporting this and helping make Ubuntu better. Could you please plug your external SATA HDD into a USB 2.0 port, unplug all other USB devices, execute the following via a terminal, and post the results to this report: lsusb As well, could you please test the latest upstr

[Bug 1031982] Re: USB 3.0 port does not work with external hard disk

2012-08-01 Thread Pink Ink
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1031982 Title: USB 3.0 port does not work with external hard disk To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+sourc