[Bug 1009188] Re: shotwell hangs when browsing photos or simply while using the mouse for browsing

2012-06-05 Thread Laura Khalil
Sorry to hear you're having this problem. To help us understand what might be causing it, it would be very helpful if you could generate a backtrace when this occurs. To learn how to do that, please visit this page: http://redmine.yorba.org/projects/shotwell/wiki/ShotwellFAQ#I-found-a -bug-in-Shot

[Bug 1002543] Re: Shotwell's crop options are hidden in the menu

2012-05-22 Thread Laura Khalil
Upon further investigation and there are no plans to fix this (this behavior is intentional). See the bug filed upstream: http://redmine.yorba.org/issues/1615 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/

[Bug 1002543] Re: Shotwell's crop options are hidden in the menu

2012-05-22 Thread Laura Khalil
Hi Alex, Thank you for reporting this. I see this as well. I've created a ticket upstream where you can follow our progress on this issue: http://redmine.yorba.org/issues/5287 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://b

[Bug 1002537] Re: Shotwell "Send To Email" doesn't attach multiple photos

2012-05-22 Thread Laura Khalil
Hi Alex, I am not able to reproduce this issue. How large are the individual images you are trying to send? What is their format? If I understand, you are able to send them if you pack them in a zip file. Is that correct? -- You received this bug notification because you are a member of Ubuntu B

[Bug 996198] Re: attempting to import files from folder and all files are gray

2012-05-07 Thread Laura Khalil
Looks like you're running an older version of Shotwell. Please consider upgrading to 0.11.6 and let us know if that solves the problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/996198 Title: at

[Bug 986676] Re: Shotwell does not show thumbnails for images on "Mass Storage Camera"

2012-04-23 Thread Laura Khalil
Frederik, I belive what you're experiencing is a problem resulting from an interaction between some and gPhoto, a common Linux library Shotwell uses to access digital cameras. I'm glad that the photos are showing normally when you do import them. You may consider filing a bug with the gPhoto tea

[Bug 986676] Re: Shotwell does not show thumbnails for images on "Mass Storage Camera"

2012-04-23 Thread Laura Khalil
What is the format of the pictures you are trying to import? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/986676 Title: Shotwell does not show thumbnails for images on "Mass Storage Camera" To man

[Bug 981406] Re: Bottom part of Shotwell window missing

2012-04-16 Thread Laura Khalil
Hi Shane, Thanks for reporting this. This is a known issue with Shotwell and has been ticketed upstream: http://redmine.yorba.org/issues/4966 If you'd like to follow the progress of this bug upstream, please create a Yorba Redmine account and follow the issue linked above. Thanks! -- You recei

[Bug 958784] Re: downloaded pictures detected as duplicates

2012-03-19 Thread Laura Khalil
My hunch is that your Facebook photos are already in Shotwell from a previous import and that's why you're seeing this message about photos being already imported. Shotwell looks at the photo itself (and not the filename) to determine duplicates. I have tried to reproduce what you're seeing, howev

[Bug 958784] Re: downloaded pictures detected as duplicates

2012-03-19 Thread Laura Khalil
Hi Jeremy, Let's figure this out. When you download photos from Facebook, do you put them in a folder with other photos that are already in Shotwell? This would explain why Shotwell is giving you the message that there are duplicates it will not import. Have you checked that the Facebook photos ha

[Bug 645862] Re: Import problem log incomplete

2012-03-12 Thread Laura Khalil
Giovanni, If I understand correctly, the issue that you are having is that you cannot see all the files that were marked as duplicates when you imported photos into Shotwell. We currently have an outstanding feature logged upstream to log all files not imported: http://redmine.yorba.org/issues/2

[Bug 947252] Re: picture flickers when mouse over editing buttons

2012-03-05 Thread Laura Khalil
*** This bug is a duplicate of bug 941464 *** https://bugs.launchpad.net/bugs/941464 Hi there, Thanks for reporting this. This is a known issue and has been fixed in the latest release of Shotwell. You can read more about the bug upstream: http://redmine.yorba.org/issues/4716 Please downloa

[Bug 941106] Re: Random order of photos when changed the date of a photo in 1944

2012-02-27 Thread Laura Khalil
Thanks for reporting this. A few questions to help debug this: - How are you changing the date of the photo? - When you mention that if you change the date of the photo to 1944 and all the photos are mixed, can you clarify where they are mixed? Do you mean that the library view no longer proper

[Bug 933989] Re: Shotwell ignores RAW (.RW2) files when fetching pictures from Panasonic Lumix

2012-02-17 Thread Laura Khalil
Hi Anders, Thank you for reporting this. I believe what you're experiencing is a problem that results from an interaction between some cameras and gPhoto, a common Linux library Shotwell uses to access digital cameras. It looks like this bug has been filed and patched in libgphoto2. You can read

[Bug 931799] Re: shotwell crashed with SIGSEGV in g_strcmp0()

2012-02-13 Thread Laura Khalil
Hi, This is a known issue and has been reported upstream: http://redmine.yorba.org/issues/4545 We are working to fix this bug for the next release of Shotwell. Please follow the bug report on Redmine to stay updated on its status. -- You received this bug notification because you are a member

[Bug 931169] Re: shotwell crashed with SIGABRT in raise()

2012-02-13 Thread Laura Khalil
HI Stefan, Thanks for reporting this. Has this just happened once or can you replicate it each time your have Dropbox syncing? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/931169 Title: shotwell c

[Bug 926254] Re: Shotwell stuerzt ab bei Bildloeschung im F11-Modus

2012-02-03 Thread Laura Khalil
As I understand the issue via Google Translate: Subject: Shotwell crashes at Bildloeschung in F11 mode When the screen view by pressing F11 (Vergroesserungsmodus) at Shotwell I always experienced when deleting images using the Delete key to crash Shotwell (without error). -- As I understand it

[Bug 921729] Re: Shotwell crash at start

2012-01-25 Thread Laura Khalil
Thanks for reporting this. If you can repeat this, it would be very helpful if you could provide the log file and a stack trace when Shotwell crashes. To learn how to do that, visit this page: http://redmine.yorba.org/projects/shotwell/wiki/ShotwellFAQ#I-found-a -bug-in-Shotwell-How-can-I-report-

[Bug 900501] Re: Video import in Shotwell creates wrong date

2012-01-12 Thread Laura Khalil
I have updated the issue upstream at http://redmine.yorba.org/issues/4166 to reflect that this issue may be more widespread. I am able to replicate on an HTC Evo running Android 2.3.3 Until this issue is fixed, there is a simple workaround. Select your video in Shotwell and from the drop down menu

[Bug 915230] Re: Can't delete already-imported photos

2012-01-12 Thread Laura Khalil
*** This bug is a duplicate of bug 907937 *** https://bugs.launchpad.net/bugs/907937 ** This bug has been marked a duplicate of bug 907937 Last Import and Already imported not working -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubu

[Bug 581731] Re: Shotwell doesn't support png

2012-01-09 Thread Laura Khalil
DrKay, We do support .png in 0.11.6. To help debug this, could you explain what happens when you add a .png to your Shotwell library? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/581731 Title: Sho

[Bug 912964] Re: videos are completely loaded into memory on import

2012-01-06 Thread Laura Khalil
Thank you for reporting this. A progress bar would be helpful when importing a large file. I have reported this issue upstream at http://redmine.yorba.org/issues/4571 Please follow the issue on Redmine to be updated on its progress. -- You received this bug notification because you are a member

[Bug 911598] Re: Shotwell crashes when importing from USB

2012-01-04 Thread Laura Khalil
Thank you for reporting this. Looks like you're running Shotwell 0.11.2. I suggest upgrading to the latest stable release (Shotwell 0.11.6) and trying to replicate this. For those watching this bug, please also see http://redmine.yorba.org/issues/4561 - this is the upstream bug report. Please le