[RE-wrenches] partial data loss Mate 3s

2022-10-25 Thread Mac Lewis via RE-wrenches
Hello Wrenches, I am trying to figure out a tricky problem. I have a customer with a Mate 3s, most current firmware 1.4.7 paired with a radian and a couple of FM60s and some Lithium batteries. We have experienced partial data loss, particularly of the Mate 3s generator start parameters. These p

Re: [RE-wrenches] partial data loss Mate 3s

2022-10-25 Thread Tuss, Lones via RE-wrenches
Hello Mac Thanks for taking my phone call and providing the optics site name. In looking at the site there does seem to be strange things occurring. I am noticing missing fields on the optics site the Multiphase heading for the Mate3S on the Device Map is missing. Also, as I see the AGS informatio

Re: [RE-wrenches] partial data loss Mate 3s

2022-10-25 Thread William Miller via RE-wrenches
Mac: I’ve seen a Mate 3S reprogram stacking on its own. After firmware update it stopped happening. Make sure you set unique password or tech support will blame your customer. Good luck. William On Tue, Oct 25, 2022 at 9:12 AM Mac Lewis via RE-wrenches < re-wrenches@lists.re-wrenches.org> wrot