Re: [RE-wrenches] service call reimbursement

2016-06-16 Thread Matt Partymiller
I am shocked anyone would refer to SMA's tech support (at least in the past year) as good. At least 50% of the time that I have to call SMA I end up on hold for 45 minutes before the automated system just hangs up on me. Most of the level one support staff are useless. If I try to leave a messag

Re: [RE-wrenches] Backup System Blues

2016-06-16 Thread Drake
I had a Radian blow up a light bulb when first commissioned. It literally exploded the bulb. The bulb had worked fine with grid power minutes before. Testing the inverter voltage showed no problems. It worked fine after the initial issue. It remains one of those uncomfortable issues. At 09:5

Re: [RE-wrenches] service call reimbursement

2016-06-16 Thread Tump
I WILL SECOND THAT! SMA you out there….. oh yea thats right, NOT! I swear by offering such poor service, its almost that they are trying to leave the US market. Piss off the installers w/ NO support and no more market they have to “service”. I sold more SMA equipment then anything else but n

Re: [RE-wrenches] SolarEdge 7600 and the Powerwall

2016-06-16 Thread Carl Adams
Marco, Are the two switch gear boxes integral to the installation. If so can you give me an idea of what their function/purpose is? On Mon, Jun 13, 2016 at 9:20 PM, Marco Mangelsdorf wrote: > Provides an idea of size and scale. > > [image: Tesla Battery system Aalto residence2. 6 may 2016] > >

Re: [RE-wrenches] SolarEdge 7600 and the Powerwall

2016-06-16 Thread Marco Mangelsdorf
Dunno exactly, Carl. Twas not I who installed it. marco Marco, Are the two switch gear boxes integral to the installation. If so can you give me an idea of what their function/purpose is? On Mon, Jun 13, 2016 at 9:20 PM, Marco Mangelsdorf wrote: Provides an idea of size and scale