Mac,
You have gotten some great advice from previous responders. Don't underestimate
the use of before and after photos with interim photos of any hidden problems
discovered during the repair. Sometimes I even manage to get the owner/caller
in the photo, too. The photos also have a side benefi
Mac:
I make a decent living fixing other installer's work. Someone's got to do
it or the bad systems will never get fixed. Who does that benefit?
I of course need assurance from the customer that I can fix all safety
issues before I start.
I also like to keep one or two pro-bono customers
it results in a job for us. We're not doing
> rocket science, but it is not erector sets either...
>
> Jason Szumlanski
> Fafco Solar
>
>
>
> -Original Message-
> From: re-wrenches-boun...@lists.re-wrenches.org
> [mailto:re-wrenches-boun...@lists.re-wrenches.org
Mac,
You have already received great advice, different strokes for different folks.
Three things I would add:
Accepting an offgrid customer is a bit like getting married. It is a long term
commitment. You want it to be a happy one. What does that mean to you?
In my experience it is prudent to ex
I agree with Joel and Allan's comments; I just would add that I too have
done many repairs, and rewires and found them to be decent customers. I
also have never been sued, by using Joel's method of avoiding problem
clients.
Usually the rewire turns into a system upgrade ( I always do a complet
-Original Message-
From: re-wrenches-boun...@lists.re-wrenches.org
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of
penobscotso...@midmaine.com
Sent: Wednesday, November 23, 2011 12:05 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Liability
We don't work on syste
Mac,
1. Write notes on your concerns on your daily service record for
the site visit. Express strong concern.
2. Write a cautionary note on the invoice to the landlord.
3. Decide if you'd to tackle a system rebuild, or if you don't want
to get near it.
4. If
Hello Mac,
I can understand not wanting to get involved in some people's problems, but
electricians, plumbers and other tradespeople make a good living fixing
people's problems. I have examined, tested and repaired PV systems for over 25
years. Sometimes I work with subcontractors or partner up
We don't work on systems that do not conform to code unless the client
agrees that our work will include bringing the installation up to said
code. It becomes our responsibility once we work on it, and even with our
$1,000,000 liability coverage (and my gf is a lawyer), this is still our
policy.
I took some heat several years ago when this same thread went around the
first time and I said we refuse to work on any system we did not sell and
install. Although there have been a few times when I made an exception to
this rule (like crying, pleading, and begging from a homeowner that clearly
g
Remind me to learn how to type on the iPhone.
Edit: hourly charge includes insurance and lawyers
Edit: no family member lawyers.
Sorry.
Thank you,
Maverick
Maverick Brown
BSEET, NABCEP Certified Solar PV Installer ®
President & CEO
Maverick Solar Enterprises, Inc.
Office: 512-919-4493
Since the invention of the lawyer and insurance agent, there has alway been
liability. Your hourly. Barge includes money that goes to both of them. You
should carry $1M policy and have working relationship with an attorney (that
is. It a family member).
As a practical matter, we complete a Ser
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