Wrenches
We have only purchased Cummins gen sets and out rep said that the general
issues have been very good for there business which I thought was very
interesting
Just sayin
Jerry
On Nov 15, 2015 5:32 PM, "John Blittersdorf"
wrote:
> Luke,
>Just saw your post and ditto about Generac's lack
Luke,
Just saw your post and ditto about Generac's lack of technical support.
I simply want to ask about an error message that is not mentioned the
troubleshooting section of their "installation manual". I was thinking of
taking their training but didn't realize it was $2k. I have sold 14
Ecog
Thanks Chris.
I do get the value of proper training, I just feel a little hung out to dry in
this particular instance. However, as you pointed out, being in this situation
where I'm pretty far removed from an urban area with a service dealer is
probably fairly unusual.
In any case, I really ap
You do need a service tech on staff to be a service dealer. Otherwise you
are just selling the product.
In order to be a service tech you need to attend training every two years.
I have to travel from the Caribbean to Wisconsin to take the training at my
own expense, they don't provide hotel anymor
Hi Luke,
I'm happy to help. You can contact me off-list.
Thanks
On Nov 2, 2015 10:19 AM, "Luke Christy" wrote:
> Hello Wrenches,
>
> I've installed quite a few of the small 6 kW Generac EcoGen units for my
> off-grid customers and have been pretty pleased with them…up to now. The
> 15kW EcoGen
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