Re: [RE-wrenches] Sunny Boy constant off line problem

2011-10-25 Thread Steve Jefferson
boun...@lists.re-wrenches.org] On Behalf Of nt...@1scom.net Sent: Monday, October 24, 2011 1:02 PM To: RE-wrenches Subject: Re: [RE-wrenches] Sunny Boy constant off line problem We've also seen newer SBs be more sensitive to high line voltages than older ones on multiple array behind the same m

Re: [RE-wrenches] Sunny Boy constant off line problem

2011-10-24 Thread ntrei
es Reply-To: RE-wrenches Subject: Re: [RE-wrenches] Sunny Boy constant off line problem Jeff, Please contact our Service Line for support on this issue: 877-697-6283 SMA America, LLC Steve Jefferson Sr. Technical Service Specialist, Sunny Family 6020 West Oaks Blvd, Suite 300 Rocklin, CA 95765 -

Re: [RE-wrenches] Sunny Boy constant off line problem

2011-10-24 Thread Steve Jefferson
Jeff, Please contact our Service Line for support on this issue: 877-697-6283 SMA America, LLC Steve Jefferson Sr. Technical Service Specialist, Sunny Family 6020 West Oaks Blvd, Suite 300 Rocklin, CA 95765 - 3714 U.S.A. Tel:  +1 916 625 0870 Fax: +1 916 624-2445 Service Line +1 877 697 6283 (Tol

Re: [RE-wrenches] Sunny Boy constant off line problem

2011-10-24 Thread maver...@mavericksolar.com
Jeff, I suggest high AC volts is the issues. The second inverter may not have the same settings as the first. The voltage is already being pushed up by the first inverter, maybe the second one is adjusted a little tighter. The SMA config tool can show the settings. Thank you, Maverick Mave

Re: [RE-wrenches] Sunny Boy constant off line problem

2011-10-24 Thread Darryl Thayer
From: Jeff Yago To: 'RE-wrenches' Sent: Monday, October 24, 2011 8:10 AM Subject: Re: [RE-wrenches] Sunny Boy constant off line problem We have installed many Sunny Boy grid tie inverters in all size ranges with no problems until this head scratcher.  For this client we instal

Re: [RE-wrenches] Sunny Boy constant off line problem

2011-10-24 Thread Jeff Yago
We have installed many Sunny Boy grid tie inverters in all size ranges with no problems until this head scratcher. For this client we installed a 4 kW grid tie system 2 years ago that included a 4 kW Sunny Boy inverter. At the time we anticipated this client would want to upsize the ground mounte