Re: [RE-wrenches] Optics RE reliability / conext combox & portal

2016-05-16 Thread Kevin Pegg
-wrenches.org] On Behalf Of Gary Rochlin Sent: May-16-16 3:25 PM To: 'RE-wrenches' Subject: Re: [RE-wrenches] Optics RE reliability Yes, by manually disconnecting the power but as mentioned not with the auto reboot with Rev. 15. From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrench

Re: [RE-wrenches] Optics RE reliability

2016-05-16 Thread Gary Rochlin
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Gary Rochlin Sent: Monday, May 16, 2016 2:37 PM To: 'RE-wrenches' mailto:re-wrenches@lists.re-wrenches.org> > Subject: Re: [RE-wrenches] Optics RE reliability We have been having problems with the

Re: [RE-wrenches] Optics RE reliability

2016-05-16 Thread William Miller
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Gary Rochlin Sent: Monday, May 16, 2016 2:37 PM To: 'RE-wrenches' Subject: Re: [RE-wrenches] Optics RE reliability We have been having problems with the Mate 3 Optics RE since we installed it at the beginning of 2014. Ours is

Re: [RE-wrenches] Optics RE reliability

2016-05-16 Thread Gary Rochlin
Sent: Monday, May 16, 2016 1:15 PM To: RE-wrenches Subject: Re: [RE-wrenches] Optics RE reliability We have reported to Outback that the Mate3 OpticsRE will stop reporting if the internet goes down for a while. In the Caribbean, we have some outages and the M3 does not handle them well. I think

Re: [RE-wrenches] Optics RE reliability

2016-05-16 Thread Chris Mason
We have reported to Outback that the Mate3 OpticsRE will stop reporting if the internet goes down for a while. In the Caribbean, we have some outages and the M3 does not handle them well. I think there is an option to reboot the M3 daily, I would try that. You can be pretty sure it is not a cable

Re: [RE-wrenches] Optics RE reliability

2016-05-16 Thread Matt Partymiller
Our Optics systems spend more time offline than online. Outback continually provides good technical support but they are unable to permanently resolve this connection issue. Luckily we only have a couple Optics systems but we have been dealing with this same issue for around a year. In most inst

Re: [RE-wrenches] Optics RE reliability

2016-05-16 Thread Chris Mason
Our other significant experience has been that the Mate3 will stop drawing graphs after a few days, but I don't have the latest firmware add I am traveling and have not had time. On May 16, 2016 4:07 PM, "William Miller" wrote: > Friends: > > > > We just installed our first Optics RE systems. T

[RE-wrenches] Optics RE reliability

2016-05-16 Thread William Miller
Friends: We just installed our first Optics RE systems. They are both at the same location connected to a satellite data system. In the three weeks these two systems have been on line, they have become disconnected several times. The latest time both Mates disconnected but we were able to re