Our other significant experience has been that the Mate3 will stop drawing graphs after a few days, but I don't have the latest firmware add I am traveling and have not had time. On May 16, 2016 4:07 PM, "William Miller" <will...@millersolar.com> wrote:
> Friends: > > > > We just installed our first Optics RE systems. They are both at the same > location connected to a satellite data system. In the three weeks these > two systems have been on line, they have become disconnected several > times. The latest time both Mates disconnected but we were able to > reconnect one by remotely rebooting the router. > > > > I have invested a lot of money, time and reputation on these systems. I > am hoping reliability improves. I am on a long hold with Outback right now > in an attempt to trouble shoot. I am guessing the resolution will be a two > hour drive each way to unplug and plug the Cat5 cable in. > > > > Ten minutes later: I received helpful information from Outback tech > support, as usual. I will be swapping Mates to see if the trouble moves, > etc. I will also be setting the auto reboot function. > > > > Can anyone else suggest how to resolve these issues? > > > > What experience have the remainder of you had with the Optics RE system? > Is it reliable for you? > > > > Thanks in advance, > > > > William Miller > > > > > > > > > > > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > > >
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