Re: [RBW] Re: Big Sale shipping backlog

2012-01-20 Thread cyclotourist
On 1/20/12, Bruce Herbitter wrote: > delighted with my box of sale items. LOVE, LOVE,LOVE the MUSA pants. > Wearing the green cotton tee today (over a smartwool L/S baselayer) and sad > that the jersey I ordered was already sold out. > > On Fri, Jan 20, 2012 at 12:23 PM, grant wrote: > >> Thank y

Re: [RBW] Re: Big Sale shipping backlog

2012-01-20 Thread Bruce Herbitter
delighted with my box of sale items. LOVE, LOVE,LOVE the MUSA pants. Wearing the green cotton tee today (over a smartwool L/S baselayer) and sad that the jersey I ordered was already sold out. On Fri, Jan 20, 2012 at 12:23 PM, grant wrote: > Thank you all for being patient. Our shippers (Robert

[RBW] Re: Big Sale shipping backlog

2012-01-20 Thread grant
Thank you all for being patient. Our shippers (Robert and Jenny) are good, efficient, alla that...and when the load is bigger than usual, we can't throw another person in to help, because the process is ... systematized and consistent, and you put a dummy in there and all heck breaks loose. So, we'

[RBW] Re: Big Sale shipping backlog

2012-01-20 Thread John Bennett
Thank you, Andrew (and everyone) for your patience. The response to the sale was great and gratifying, but created a queue like we've not seen before. We're almost caught up. Thanks, again! John On Jan 19, 4:38 pm, Andrew wrote: > I just got notice of some Big Sale items shipping, was frankly s