[otrs] Database Conversion from MySQL to PostgreSQL

Good day! I'm moving my otrs installation from MySQL to PostgreSQL. Almost everything went fine, except article_attachment table. Is there any available instructions on how to move that data? Thanks. -- [ ]'s Aledr -

Re: [otrs] Database Conversion from MySQL to PostgreSQL

wrote: > Does OTRS have a tool that you used to move the data? > > > On Thu, Mar 28, 2013 at 5:12 PM, aledr wrote: >> >> Good day! >> >> I'm moving my otrs installation from MySQL to PostgreSQL. >> Almost everything went fine, except article_attachment t

Re: [otrs] Database Conversion from MySQL to PostgreSQL

you run tests that showed PostgreSQL would be better performance-wise > or, if not, why did you move? > > > On Thu, Mar 28, 2013 at 6:55 PM, aledr wrote: >> >> Used mysqldump for data only; >> Added 'set backslash_quote = on;' and 'set standard_conforming_s

[otrs] Can't go after Login

Hi there! Suddenly I'm not able to go after login on index.pl, but customer.pl still works normally. No message on logs, no error, nothing... It just keeps "loading". How can I debug this? Thanks. -- [ ]'

Re: [otrs] Can't go after Login

ponsibleView <http://index.pl/?Action=AgentTicketResponsibleView>" as example. Thanks. On Mon, Feb 23, 2015 at 9:55 PM, Carlos Rodríguez wrote: > Hi Aledr, > > If you are using OTRS 4, please make sure you can reach > https://cloud.otrs.com from your OTRS box. > > ((

Re: [otrs] Can't go after Login

Seems that otrs.GenericAgent.pl have a problem too. It keeps running after showing: Job: 'send escalation notifications' - Use module (Kernel::System::GenericAgent::NotifyAgentGroupOfCustomQueue) for Ticket (...) Thanks. On Mon, Feb 23, 2015 at 10:09 PM, aledr wrote: > Hi Carl

Re: [otrs] Can't go after Login

Feb 24, 2015 at 1:52 AM, aledr wrote: > Seems that otrs.GenericAgent.pl have a problem too. > It keeps running after showing: > > Job: 'send escalation notifications' > - Use module > (Kernel::System::GenericAgent::NotifyAgentGroupOfCustomQueue) for Ticket > (..

Re: [otrs] Can't go after Login

et_lock_id = 1 WHERE ticket_state_id = 1 AND ticket_lock_id = 2 Problem solved and OTRS updated to 4.0.6. (If some developer wants do debug it I can send a backup with this behaviour.) Thanks. On Tue, Feb 24, 2015 at 5:11 PM, aledr wrote: > Hi! > > We just found that the problem is at

Re: [otrs] Error Since doing 4.x to 5.01 Upgrade

rack this down? > > Thanks, > > Dan > - > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- [ ]'s Aledr - Alexandre --

[otrs] MailAccountFetch Stuck

l stop otrs.Daemon.pl - the otrs daemon Copyright (C) 2001-2015 OTRS AG, http://otrs.com/ Daemon stopped ps aux | grep otrs wwwrun 16218 0.0 1.2 151564 52436 ?SNov19 0:00 /usr/bin/perl -X /srv/otrs/bin/otrs.Daemon.pl start Thanks. -- [ ]'s Aledr