Hello,
I have two otrs systems installed at my work for different departments. The
customers to both are the same. I'd like use the same tables of customers
to both systems. So, I have all required values at the database for the
first system and I put at the file Config.pm on the second system the
AuthModule::DB::Table'}
> $Self->{'Customer::AuthModule::DB::Table1'}
>
> and so on.
>
>
> On Thu, Jun 6, 2013 at 5:39 PM, Jocielma Rocha wrote:
>
>> Hello,
>>
>> I have two otrs systems installed at my work for different departments.
>
hello,
this is my doubt:
I wish there was a manager to OTRS with permission to manage users,
including use SwitchToUser.
For this I created a group called G_MANAGE and I added it in Frontend ::
Module # # # AdminUser in Framework-> Frontend :: Admin ::
ModuleRegistration.
The SwitchToUser is ena
