we can get a pdf of the manual somewhere?
--
Jill Goldstein
Customer Support
Phone: 303-731-5634
http://spfsolutions.biz
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To
Gerald,
I did see the links at the top. However, when I click on the pdf one, it
remains on the html manual. So, I was wondering if there was some other way or
if I was doing something wrong.
Jill Goldstein
Customer Support
http://spfsolutions.biz<http://spfsolutions.biz/>
Phone: 3
Gerald,
It must have been my mac, because I have it now from my workstation at the
office. Thanks for your response.
Jill Goldstein
Customer Support
http://spfsolutions.biz<http://spfsolutions.biz/>
Phone: 303-731-5634
Cell: 720-989-5981
From: otrs-boun...@otrs.org [mailto:otr
basic HTML
experience. I have the concepts of programming down, and I understand tags.
Thus I've been able to do things like set up the smtp server without limping to
y'all to find an answer.
Thanks so much,
Jill Goldstein
Customer Support
http://spfsolutions.biz<http://spf
to set up an auto fetch on the
web based OTRS?
--
Jill Goldstein
Customer Support
Phone: 303-731-5634
http://spfsolutions.biz
From: Mark Campbell
mailto:mcampb...@emediatrade.com>>
Reply-To: "User questions and discussions about OTRS."
mailto:otrs@otrs.org>>
Date: Monday,
Jens and Mark,
Thank you so much for the information on fetchmail. I, seriously, appreciate
being referred back to the manual, as this is how I will learn.
Jill Goldstein
Customer Support
http://spfsolutions.biz<http://spfsolutions.biz/>
Phone: 303-73
idn't see anything, however, I could be blind
as well.
Jill Goldstein
Customer Support
http://spfsolutions.biz<http://spfsolutions.biz/>
Phone: 303-731-5634
-
OTRS mailing list: otrs - Webpage: http://otrs.or
s received that ticket?
I have read the manual, and I'm guessing it should be working but it's not.
I'm missing something simple. If you need screenshots, please let me know.
Jill Goldstein
Customer Support
http://spfsolutions.biz<http://spfsolutio
Is it possible to add fields in the Customer Record?
For example, in our line of work it's the latitude and Longitude of a location
is important. Am I able to add a field that says "Lat/Lon?"
As a work around, I can use the comment field to mark the Lat/Lon.
Jill Goldstein
C
Thanks, Gerald. Appreciate the help!
--
Jill Goldstein
Customer Support
Phone: 303-731-5634
http://spfsolutions.biz
From: Gerald Young mailto:cryth...@gmail.com>>
Reply-To: "User questions and discussions about OTRS."
mailto:otrs@otrs.org>>
Date: Thursday, December
Ok, I've gotten the lat/long fields added in the back end. Can you point me to
the manual or the file that we have to modify to put the new field in the
frontend?
Jill Goldstein
Customer Support
http://spfsolutions.biz<http://spfsolutions.biz/>
Phone: 3
I just wanted to wish every a Merry Christmas.
I appreciate everyone's willingness to help out when they answer questions they
may consider to be dumb questions, but they answer them anyway.
Jill Goldstein
Customer Support
http://spfsolutions.biz<http://spfsolutions.biz/>
Phone: 3
Does anyone have a good mailing list that discusses Unix on a beginning to
intermediate level?
Jill Goldstein
Customer Support
http://spfsolutions.biz<http://spfsolutions.biz/>
Phone: 303-731-5634
-
OTRS mailing list
This is a repeat question, I beg your sincerest pardon. However, What is the
link to the pdf documentation file please?
Jill Goldstein
Customer Support Engineer | SPF Solutions
office: 303-731-5634 | fax: 720-334-8908
jill.goldst...@spfsolutions.biz<mailto:jill.goldst...@spfsolutions.
Thank you!!
Jill Goldstein
Customer Support Engineer | SPF Solutions
office: 303-731-5634 | fax: 720-334-8908
jill.goldst...@spfsolutions.biz<mailto:jill.goldst...@spfsolutions.biz> |
http://www.spfsolutions.biz
LinkedIn: http://www.linkedin.com/company/3613591?trk=prof-exp-compan
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