u are having?
Than you!
((enjoy))
Carlos Rodríguez
On Jan 21, 2011, at 5:28 AM, Magic Boiz wrote:
> In the debug file I see:
>
> [2011-01-21 12:24:42][Debug] [Inbound]
> [User=agent1321&Password=&Object=CustomObject&Method=QueueView&Data={}
> [2011-01-21 1
n the bugzilla :) as suggested by Alexander,
we will appreciate it
((enjoy))
Carlos Rodríguez
On Nov 15, 2010, at 2:15 AM, Alexander Halle wrote:
> Kristofer Pettijohn wrote :
>> Update: This happens when I click on a ticket and it says "Reading Ticket
>> Articles"
Hi Hugh
No, i'm sorry, currently there is no search functionality on iPhone App
((enjoy))
Carlos Rodríguez
On Oct 8, 2010, at 6:47 AM, Hugh Kelley wrote:
> Is there a ticket search option for the app? I can't see how to find tickets
> for a given user or su
Hi lonel
Could you provide the iPhone Handle debug log and otrs log files in order to
check them?
Thank you in advance
((enjoy))
Carlos Rodríguez
On Jan 22, 2011, at 10:19 AM, GARDAIS Ionel wrote:
> Hi,
>
> I've setup the SOAP interface and the iPhone module.
> It wor
2 Go to Admin an click on Sysconfig
3 Select iPhone Group
4 Clink on Core::Log
5 Active the iPhone::DebugLog
6 Select a file for iPhone::LogFile
Please try to reproduce the issue and provide us both otrs system log and
iphone handle log.
((enjoy))
Carlos Rodríguez
On Jan 24, 2011, at 12:11 AM,
nd add the resulting logs to the
current one.
BTW apparently the log is form an OTRS 2.4.9 is this a testing environment
different from the 2.4.7 as reported in the mail header?
Thank you in advance
((enjoy))
Carlos Rodríguez
On Jan 25, 2011, at 5:12 AM, Magic Boiz wrote:
> Hi Carlos
>
bugzilla http://bugs.otrs.org/ , and you will be able to
track it ;-)
((enjoy))
Carlos Rodríguez
On Feb 23, 2011, at 3:38 AM, Bruno Cardon wrote:
> Thanks,
>
> We did this but still don't see the voting system :(
>
>
> Op 22/02/2011 17:15, jose francisco schreef:
Hi LuisI' ve create a Bug on the bugzilla you can check the advance of the bug here:http://bugs.otrs.org/show_bug.cgi?id=6948
((enjoy))Carlos Rodríguez
Begin forwarded message:From: Marc Nilius Date: February 23, 2011 2:53:19 AM CSTTo: Carlos Rodriguez Subject: Fwd: [otrs] OTRS-iphone
Hi Nikhil,
You need to configure a PostMaster account (like POP3 or IMAP) in the Admin
interface.
((enjoy))
Carlos Rodríguez
On Dec 9, 2011, at 1:31 AM, Nikhil Joshi wrote:
>
> Hello,
> I’m configuring the OTRS but I have following issue:
>
>
> 1.Automatic ticket
ood news and bad news h well... bad
news. I don't think this is possible on other screens in otrs 2.4 or 3.0. Good
news I think it can be done in upcoming otrs 3.1, you can check the beta 4 that
is already GA and the beta 5 will be released next week.
If you have the chance to check if
add
it to the Whitelist.
((enjoy))
Carlos Rodríguez
On Mar 12, 2012, at 5:32 AM, Marco Vannini wrote:
> Hi all,
>
> I'm trying the iphone handler on a 3.1.2 with the 2 appl available on Google
> Play (DS HelpDesk and MegaTicket) but I'm getting errors like:
>
>
nt to track this bug please go to http://bugs.otrs.org
open a free account and search for the Bug 8313
((enjoy))
Carlos Rodríguez
On Mar 12, 2012, at 6:10 AM, Luca Domenella wrote:
> Hi all,
>
> i tried to install the iphone handler, seem to be without any problem, but
&g
solutions and will need some development skills, as well as
modifications to OTRS files, if you wish to to that I will recommend you to
read the Development Manual and create a package so you don't modify an OTRS
file directly, and if you uninstall the package you modified file is removed
and replac
Hi Israel,
Did you follow all upgrade instructions to upgrade OTRS from 3.0 to 3.1?
I mean all steps from "UPGRADING" file?
((enjoy))
Carlos Rodríguez
On Oct 1, 2012, at 9:05 AM, Carlos Andrés Gallego Arboleda
wrote:
> OK Israel,
>
> Please view your table tic
Hi Paolo:
Well for each day you can specify also if you want to mark it as Vacation, sick
or overtime leave, mass entry is if you want to do it for more than 1 day. A
limitation of TimeAccounting in its current state is that it marks the complete
day to leave, there is currently no possibility
Hi Aledr,
If you are using OTRS 4, please make sure you can reach https://cloud.otrs.com
<https://cloud.otrs.com/> from your OTRS box.
((enjoy))
Carlos Rodríguez
> On Feb 23, 2015, at 1:28 PM, aledr wrote:
>
> Hi there!
>
> Suddenly I'm not able to go aft
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