Re: [otrs] CustomerCompany on external database

2016-01-15 Thread Antonio Reale
Hi Gerald, thanks for the answer but as I wrote, I already changed the Config.pm and in the "Customer Management" section I correctly see all my companies retrieved from the external DB. The problem is that when I create a CustomerUser I don't have the dropdown menu to choose the CustomerID t

Re: [otrs] CustomerCompany on external database

2016-01-15 Thread Gerald Young
> I already changed the Config.pm and in the "Customer Management" section I correctly see all my companies retrieved from the external DB. I gathered that after I posted, but was confused by the wording of your question. > The problem is that when I create a CustomerUser I don't have the dropdow

Re: [otrs] CustomerCompany on external database

2016-01-15 Thread Antonio Reale
Hi Gerald, CustomerCompanySupport is already enabled in Default.pm and I have no custom config in Config.pm for CustomerUser. In Config.pm I have only custom config for CustomerCompany. Thanks. Regards. Antonio Il 15/01/2016 15:33, Gerald Young ha scritto: > I already changed the Config.pm