2014-09-29 18:21 GMT+02:00 Gerald Young :
> Why? If you did this by way of paper, would you send a snail mail envelope
> to the customer telling her you changed folders?
>
No. But that's beside the point.
We have some queues where tickets can end up taking a lot of time. These
queues are for th
I guess. But is the mere act of assigning the queue sufficiently repeatable
that you don't want to explain this concept in a reply and just change
queues separately?
On Mon, Oct 6, 2014 at 6:41 AM, Lars Jørgensen wrote:
> 2014-09-29 18:21 GMT+02:00 Gerald Young :
>
>> Why? If you did this by way
I am on my second different aws OTRS appliance (previously JumpBox now
TurnkeyHub OTRS) and am still having a heck of a time getting a functional
system setup.
I am currently running a TurnkeyLinux appliance and I am getting
"/etc/ssl/certs not writable!" errors in the log when I try to reply
What is causing this error:
OTRS-CGI-10 No plain article (article id 66) in database!
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Thank you!
Scott R. Morgan
Director of Information Systems
Mama Fu's Franchise Group
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