First, a link to the docs:
http://otrs.github.io/doc/manual/admin/3.3/en/html/customization.html#acl-reference
(Try ParentID).
On Fri, Aug 15, 2014 at 12:37 PM, Jean-Pierre Zurbrügg wrote:
> Hello everyone,
>
> Running OTRS 3.3.8
>
> I am trying to filter Services based on the selected queue i
Hi Christoph,
What did you have in mind? How would you provide the process to initiate?
What would prevent a spammer from automating hammering the
process-initiation? Would you have an embedded dummy-initiator?
On Wed, Jul 30, 2014 at 10:57 AM, Ohliger, Christoph <
christoph.ohli...@fh-rosenhe
Hi Justin,
Ticket::Frontend::AgentTicketCompose###DynamicField should hold the fields
you want in "Replies".
.
You might want to take a look at
http://forums.otterhub.org/viewtopic.php?f=60&t=24116 and adjust for change
on StateID.
On Fri, Jul 25, 2014 at 4:53 PM, Justin Cole wrote:
> I would
Thanks for replying
Gerald,
I had checked the
documentation and tried to work with ‘AgentTicketPhone’ and AgentTicketEmail’
but I wasn’t able to filter the Services based on selected Queue in the agent
portal.
I just checked your
tip regarding ParentID but I don’t know how to use it as it seems
Please provide snippets related to what you tried, what happens, why that's
not what you expected, what you do expect, and possibly, links to sources
that presented the method you chose as documentation to achieve the results
you wanted, but not the results you got.
http://forums.otterhub.org/view
Hi !
after updating to version 3.3.8 the tab for "FulltextSearch" is empty.
The function is still there , but the tabname is not there.
Where can I "rename" it ?!
Best regards, Stefanie Krüger-
OTRS mailing list: otrs - Webpage:
Hi,
19.08.2014 19:10 - s.krue...@aswo.com schrieb:
> Hi !
>
> after updating to version 3.3.8 the tab for "FulltextSearch" is empty.
> The function is still there , but the tabname is not there.
> Where can I "rename" it ?!
it seems that you have your own skin/theme. is it working with defa
Dear OTRS,
Please help me. Whenever ticket is created or updated I receive thousand of
email from OTRS Notification Master and My email get stuck please help me
to resolve this issue.
--
Thanks
Farooq Hussain
-
OTRS mailing lis
Hi !
yes, the same problem with the default skin(s).
Stefanie
Message: 3
Date: Wed, 20 Aug 2014 03:18:10 +0200
From: Florian Edlhuber
Subject: Re: [otrs] : Empty "SearchTab"
To: otrs@otrs.org
Message-ID: <1408497490.509545.40232974.57...@otrs.edlhuber.net>
Content-Type: text/plain; charset="
