Hi,
I am running OTRS 3.1.21 on a debian 7. I use RPC calls to contact my OTRS
and retrieve my tickets. With my PHP I made a search
$client = new SoapClient(null, array('location' =>
"${url}/otrs/rpc.pl",
'uri' => "Core",
'trac
What have you gleaned from searching the error?
https://www.google.com/search?q=can%27t+use+string+as+a+hash+ref+otrs+core
On Fri, Jul 25, 2014 at 8:33 AM, Marwan Rabbâa wrote:
> Hi,
>
> I am running OTRS 3.1.21 on a debian 7. I use RPC calls to contact my OTRS
> and retrieve my tickets. With
Thanks for reaching me.
I have effectively googled my question before asking the mailing list.
Since I have noting in the logs, the googled answers I've found was not
very helpful
2014-07-25 14:52 GMT+02:00 Gerald Young :
> What have you gleaned from searching the error?
> https://www.google.c
Thank you for that. Note that what you've provided doesn't really retrieve
tickets. (At least, not as I'me familiar with the API).
On Fri, Jul 25, 2014 at 10:02 AM, Marwan Rabbâa wrote:
> Thanks for reaching me.
>
> I have effectively googled my question before asking the mailing list.
>
> Sinc
Also, before going too far in this, note that the current version of OTRS
is migrating to the new GenericAgent interface rather than the rpc.pl
http://forums.otterhub.org/viewtopic.php?f=53&p=102145#p102087
I mention this only because your interface may change relative to upgrade
of OTRS, so anyth
I would like to enter several dynamic fields to use as problem resolution
categories on ticket close. Generally, when closing a ticket, we actually reply
to it with an email instead of actually using the “close” interface. This
leaves me with a question of where I should add the dynamic fields i
