Yes, the one I used is presented on a video on YouTube - search for 'otrs
template' on YouTube
It applies to telephone tickets but it should be possible to modify it,
hopefully
Sent from my iPad
On 5 May 2012, at 11:10, Muhammad El-Sergani wrote:
> Thanks Robert.
>
> I had actually done so
Steven,
I’m using Fedora 16. All my perl are from RPM packages from the Yum repo’s.
there is no other repo added. I have all the modules installed except SSL and
Chinese chars, and they are up to date.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Steven
Carr
Sent:
