Re: [otrs] OTRS backups

2011-02-05 Thread Amit Sharma
It all depends on attachments!!   I am into 8th month of OTRS usage and my DB is 19GB.   Thanks and Regards, Amit Sharma   --- On Thu, 3/2/11, Navarro, Daniel wrote: From: Navarro, Daniel Subject: [otrs] OTRS backups To: "User questions and discussions about OTRS." Date: Thursday, 3 February,

Re: [otrs] OTRS backups

2011-02-05 Thread Nils Leideck
Dear Amit, with that amount of attachment data you certainly consider to switsch the storage module to ArticleStorageFS. In the $OTRS_HOME/bin/ directory you will find a script to move the existing attachments form DB to FS. Cheers, Nils On 05.02.2011, at 11:55, Amit Sharma wrote: > It all d

[otrs] LDAP-to-group ?

2011-02-05 Thread GARDAIS Ionel
Hi list, Is it possible to assign a different group to each LDAP customer source declared ? This way, mulitple LDAP source won't fit in the same global "users" group. Thanks, Ionel - OTRS mailing list: otrs - Webpage: http://otr

Re: [otrs] OTRS on linux vs windows

2011-02-05 Thread Robert Poreba
Hi All, Just in case it's helpful to anybody. This is how I implemented SSO witn NTLM authentication on SLES. I know there is a howto about it on wiki but it was missing few bits in my case. 1) Installed Apache2::AuthenNTLM module by running: # perl -e shell -MCPAN cpan[1]> install Apache2::Authe