Dear Amit,

with that amount of attachment data you certainly consider to switsch the 
storage module to ArticleStorageFS.
In the $OTRS_HOME/bin/ directory you will find a script to move the existing 
attachments form DB to FS.

Cheers, Nils


On 05.02.2011, at 11:55, Amit Sharma wrote:

> It all depends on attachments!!
>  
> I am into 8th month of OTRS usage and my DB is 19GB.
>  
> Thanks and Regards,
> Amit Sharma
>  
> 
> 
> --- On Thu, 3/2/11, Navarro, Daniel <daniel.nava...@gtech.com> wrote:
> 
> From: Navarro, Daniel <daniel.nava...@gtech.com>
> Subject: [otrs] OTRS backups
> To: "User questions and discussions about OTRS." <otrs@otrs.org>
> Date: Thursday, 3 February, 2011, 5:59 AM
> 
> Anyone doing OTRS backups have any estimates about how big they get 
> (obviously depending on usage)? We will be doing the OTRS backup script that 
> comes with the installation package and shipping the dumps to our Backup Data 
> Center location. I’ve just installed it and done my first backup. Obviously 
> it’s not that big but I’m wondering how big it might be a year or two from 
> now.
> 
>  
> Thanks,
> 
> Daniel
> 
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— 
Nils Leideck
Senior Consultant

http://webint.cryptonode.de / a Fractal project

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