Re: [otrs] What is FreeText and such

2011-04-09 Thread Gerald Young
http://www.google.com/search?q=site:forums.otrs.org+ticketfreetext+articlefreetext On Sat, Apr 9, 2011 at 8:39 AM, Muhammad El-Sergani wrote: > Thanks Steve, > > And can be used, in which way? > > > Thanks and Best Regards, > Muhammad El-Sergani. > > > > On Sat, Apr 9, 2011 at 1:36 PM, Steve Hall

Re: [otrs] What is FreeText and such

2011-04-09 Thread Muhammad El-Sergani
Thanks Steve, And can be used, in which way? Thanks and Best Regards, Muhammad El-Sergani. On Sat, Apr 9, 2011 at 1:36 PM, Steve Hall wrote: > User definable fields which you can customise. > > > > Sent from my iPhone > > On 9 Apr 2011, at 12:09, Muhammad El-Sergani wrote: > > Guys, no repl

Re: [otrs] What is FreeText and such

2011-04-09 Thread Bryan Baldwin
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On 04/09/2011 11:09 PM, Muhammad El-Sergani wrote: > Guys, no replies? >> Hi all, >> >> Can anyone help shed some light as to what exaclty FreeText, and such, are? Freetext are containers into which you may store ancillary information about a ticket o

Re: [otrs] What is FreeText and such

2011-04-09 Thread Steve Hall
User definable fields which you can customise. Sent from my iPhone On 9 Apr 2011, at 12:09, Muhammad El-Sergani wrote: > Guys, no replies? > > Thanks and Best Regards, > Muhammad El-Sergani. > > > > On Thu, Apr 7, 2011 at 6:15 PM, Muhammad El-Sergani > wrote: > Hi all, > > Can anyone

Re: [otrs] What is FreeText and such

2011-04-09 Thread Muhammad El-Sergani
Guys, no replies? Thanks and Best Regards, Muhammad El-Sergani. On Thu, Apr 7, 2011 at 6:15 PM, Muhammad El-Sergani wrote: > Hi all, > > Can anyone help shed some light as to what exaclty FreeText, and such, are? > > Thanks and Best Regards, > Muhammad El-Sergani. > > -