> still how can make reports for survey I need to
> the Survey results can be exported to excel (csv) file with the individual
> ratings, which includes ticket number, customer name, SLA response, SLA
> resolution and average score of the questions.
You've been told this several times.
There's no
use the -f CSV option in otrs.GenerateStats.pl
Please don't ask questions directly to people on a public mailing list
unless they address you. This isn't that person's email and it's not good
etiquette to send to a personal email address and to a public forum at the
same time.
On Thu, Apr 18, 20