Re: [otrs] Report For Survey

2013-04-18 Thread David Boyes
> still how can make reports for survey I need to > the Survey results can be exported to excel (csv) file with the individual > ratings, which includes ticket number, customer name, SLA response, SLA > resolution and average score of the questions. You've been told this several times. There's no

Re: [otrs] Report For Survey

2013-04-18 Thread Gerald Young
use the -f CSV option in otrs.GenerateStats.pl Please don't ask questions directly to people on a public mailing list unless they address you. This isn't that person's email and it's not good etiquette to send to a personal email address and to a public forum at the same time. On Thu, Apr 18, 20