Thanks for the confirmation, Gerald. I looked more closely and found my
issue. Apparently you append the numbers at different places for the
sub-settings (see the "4"s below).
Here is a working example:
#Built-in DB (OTRS users) authentication for agents.
#Number should be lower
Yes, it's the same idea. Append an identical index from 1-9 to each major
entry that applies to the second or third auth methods.
On Apr 5, 2011 4:27 PM, "Hugh Kelley" wrote:
> Can the agent auth system support the same multi-source design that
> the customer auth does?
>
> If so, could someone k