Re: [otrs] Multiple agent auth sources

2011-04-06 Thread Hugh Kelley
Thanks for the confirmation, Gerald. I looked more closely and found my issue. Apparently you append the numbers at different places for the sub-settings (see the "4"s below). Here is a working example: #Built-in DB (OTRS users) authentication for agents. #Number should be lower

Re: [otrs] Multiple agent auth sources

2011-04-05 Thread Gerald Young
Yes, it's the same idea. Append an identical index from 1-9 to each major entry that applies to the second or third auth methods. On Apr 5, 2011 4:27 PM, "Hugh Kelley" wrote: > Can the agent auth system support the same multi-source design that > the customer auth does? > > If so, could someone k