t Gerald links to.
--
/S
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gerald
Young
Sent: 8. september 2014 12:37
To: User questions and discussions about OTRS.
Subject: Re: [otrs] LDAP Authentication
There isn't any provision for that because unless you're usi
There isn't any provision for that because unless you're using domain names
in the username, how would you know?
As for unavailable LDAP, that's a problem in general. If there are fallback
servers for ldap in a given domain, you might be able to provide a list:
http://forums.otterhub.org/viewtopic
Here's some more LDAP troubleshooting:
http://forums.otterhub.org/viewtopic.php?f=60&t=16543
On Wed, Jan 2, 2013 at 3:52 AM, Steven Carr wrote:
> See... http://doc.otrs.org/3.0/en/html/auth-backends.html
>
> You've configured the wrong thing, you have configured Customer users
> to use LDAP not
See... http://doc.otrs.org/3.0/en/html/auth-backends.html
You've configured the wrong thing, you have configured Customer users
to use LDAP not the Agent users.
And the reason it failed to compile the perl code is that what you
have specific is not valid syntax for perl.
Steve
On 2 January 2
Hi Altarangel,
Did you check that all your users have email in AD ? I had similar
problems because of lack of emails entered.
rgds,
Dejan Miklavcic
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs
Maurer, Hermann wrote:
Hi,
sorry, I cannot help you with this issue, because our agents are using a SSO
solution to login and therefore:
$Self->{'AuthModule'} = 'Kernel::System::Auth::HTTPBasicAuth';
What does ldapsearch say for agents, who can login and who cannot? Please use
ldapsearch as w
erel
Sent: Mittwoch, 28. Oktober 2009 09:33
To: User questions and discussions about OTRS.
Subject: Re: [otrs] LDAP authentication problem (Urgent)
Hi Maurer,
Thank you for your reply :). I am using LDAP backend for customer users
successfully too. My problem is in LDAP backend for agents. Some
Hi Maurer,
Thank you for your reply :). I am using LDAP backend for customer users
successfully too. My problem is in LDAP backend for agents. Some agents
can log in OTRS successfully. LDAP search is working properly for some
agents and OTRS stored user information on local db. I've not seen
Hi Altangerel,
we're using MS ADS (Windows 2003 servers) as LDAP backend for OTRS very
successfully. I'm sending the appropriate section of our configuration, which
we haven't have any problems yet with, like you described.
$Self->{CustomerUser} = {
Name => 'LDAP Backend',
phonenumber', 1, 0, 'var',
'', 0 ],
[ 'UserAddress','Address','postaladdress', 1, 0, 'var',
'', 0 ],
[ 'UserComment', 'Comment','description', 1,
Hi,
Maurer, thank you for your valuable reply :). I've solved my problem by
following your suggest. I'm using Windows 2003 server.
I faced another problem. By enabling LDAP authentication for agents, I
could not log in as admin user he he. To solve this problem, I've
decided to use LDAP authen
Hi,
I assume, you've read this:
http://doc.otrs.org/2.4/en/html/x1835.html#configuration-agent-auth-back
end-ldap.
Which server are you using as LDAP Backend? For MS ADS you do need the
following:
$Self->{'AuthModule::LDAP::UID'} = 'cn';
Please make sure, that you really can search in your LDAP (
Hi,
there are any entries in the otrs log?
regards,
Reto
Emily Flynn wrote:
Hi,
I can't seem to get LDAP authentication working for customer users.
It is a Windows 2000 domain with 2 domain controllers.
Can anyone see where I might be going wrong...?
Thanks
Emily
# ---
Hi,
By putting the domain name before UserDN, LDAP started working : )
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'MyDomain\
otrsldap';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'password';
Thanks
Emily
- Forwarded by Emily Flynn/ZB/Ireland/Zurich on 24/04/200
: woensdag 22 april 2009 11:25
To: User questions and discussions about OTRS.
Subject: Re: [otrs] LDAP authentication not working
Many thanks for that reply Andres, I am running OTRS on a Windows Server 2003
RS2 box, so I don't think open-ldap will work for me?
Kind Regards,
Emily
To
"User questions and discussions about OTRS."
cc
Subject
Re: [otrs] LDAP authentication not working
Try uncommenting the lines for the search user:
# $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap';
# $Self->{'Customer::AuthModule:
353 1 4179266
Fax: 00353 1 4179201
Email: emily.fl...@zurichbank.com
Andres Tarallo
Sent by: otrs-boun...@otrs.org
21/04/2009 20:15
Please respond to
"User questions and discussions about OTRS."
To
"User questions and discussions about OTRS."
cc
Subject
Re: [otrs] LDAP a
If I were you I will first try to bind to the LDAP servers. Do that from the
command line, with the tools of open-ldap.
Andrés
2009/4/21 Emily Flynn
>
> Hi,
>
> I can't seem to get LDAP authentication working for customer users.
>
> It is a Windows 2000 domain with 2 domain controllers.
>
> Ca
Try uncommenting the lines for the search user:
# $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap';
# $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'password';
Should be:
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrsldap';
$Self->{'Customer::AuthModule::LDAP
Mike Hoye wrote:
Thanks, Brett. Sadly, that gave me no love, but I think I've figured
out what the problem is.
It looks like on my system (stock Ubuntu Gutsy, which probably means
everywhere Debiannish...) the Defaults.pm contents in /usr/share/
otrs/Kernel/Config are stomping on my carefull
��^��v��֥�p�Ǜ�֩��ޞ�r��l���(�\�םo)�~*N���kz�Ri�r����ޙ�薋�n�H�~(.��h��!j�az��nW���-��$�X�z���̬�鬶�$Q���᮶̰�'!��i�r�槱�ޯ,!z��y���x���^
�ں[l�g(�ק�ȧ��+��Z��趻?)��z_¢w�&�)��y�q��~�e���~םr�ߊ �jب�*'~()�)�z�?Cy)�+'�)�z�?�{*.v�b�H��u^n&��+-zf��欶�"��(�g���z� � �z
���6z�]�z#z�(��+'�|+� ��� �W� �
Try:
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
Brett Davis
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike
Hoye
Sent: Wednesday, May 28, 2008 15:40
To: otrs@otrs.org
Subject: [otrs] LDAP authentication.
Hi,
I'm struggling to
Ammad Shah schrieb:
I am getting errors in /var/log/messages .
Apr 10 18:14:26 gateway OTRS-CGI-10[16713]:
[Notice][Kernel::System::Auth::DB::Auth] User: mammad doesn't exist or is
invalid!!! (REMOTE_ADDR: 127.0.0.1)
Why its looking for local, while i configured it to LDAP authenticaiton.
:14
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] LDAP Authentication of Agents
What errors are you getting? Post the complete errors to your email. Also,
make sure you have ldap working correctly before you use it to authorize and
authenticate users.
On Tue, Mar
What errors are you getting? Post the complete errors to your email. Also,
make sure you have ldap working correctly before you use it to authorize and
authenticate users.
On Tue, Mar 25, 2008 at 9:31 AM, ammad shah <[EMAIL PROTECTED]> wrote:
> * i did alot of configuratios foudn on internet,
I suggest reading my tutorial, from beginning to end!
http://trinityhome.org/Home/index.php?wpid=95&front_id=18
Regards,
Bart Verstricht
Interdiocesaan Centrum
ICT / Netwerk
Handelsstraat 72
1040 Brussel
Tel.: 025099770
-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROT
> I am following the official documentation, and trying to put
> in the code in
> Config.pm to set up LDAP authentication, but nothing is
> working. Is there a
> better document I can follow for noobs? Or any advice people
> can offer.
The documentation may be sketchy on this, but following t
ount. What errors are you seeing
there?
-Tim
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Mike Pietersen
Sent: Wednesday, November 22, 2006 12:33 PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] LDAP Authentication
Tim,
How do
scussions about OTRS.org
Subject: RE: [otrs] LDAP Authentication
I am no expert in giving a step by step, but here is a copy of my
config.pm file which is working for customer LDAP auth via my Windows AD
domain... hope it helps:
As always, make a backup copy of the original Config.pm file b
Franz Ferdinand Esberger wrote:
> I posted this before in this list together with my (working)
> configuration (openldap 2.2), pls search the archives...
>
> hth
> FranzF
>
I believe this is case for wiki to get all this stuff in one place.
Rolandas
_
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
I posted this before in this list together with my (working)
configuration (openldap 2.2), pls search the archives...
hth
FranzF
VI - Mario Tonin schrieb:
>
>
> Is there anyone who can give me a step-by-step guide to configure
> ldap autentiation fo
I am no expert in giving a step by step, but here is a copy of my
config.pm file which is working for customer LDAP auth via my Windows AD
domain... hope it helps:
As always, make a backup copy of the original Config.pm file before you
start modifying
I created a user account in AD called
I had the same problem on my setup as well. I was able to get it
working. Here is the configuration I have.
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host'} = 'dc1.exampleAD.com';
$Self->{'AuthModule::LDAP::BaseDN'} =
'ou=People,dc=exampleAD
On Fri, 15 Oct 2004, Erol YILDIZ wrote:
I have configured otrs to use ldap for authentication and when I try to login
a user it says "Panic! No UserData!!!" any ideas?
I saw this when I configured my otrs with ldap a couple weeks ago.
I cannot remember exactly what I did but maybe you can check the
nd restart it..
Thomas
>-Original Message-
>From: Robert Kehl [mailto:[EMAIL PROTECTED]
>Sent: Monday, May 10, 2004 10:08 PM
>To: User questions and discussions about OTRS.
>Subject: Re: [otrs] LDAP Authentication Failover
>
>
>On Monday, May 10, 2004 8:19 PM
&g
On Monday, May 10, 2004 8:19 PM
Tyler Hepworth <[EMAIL PROTECTED]> wrote:
> I do my agent and customer authentication off of Active Directory via
> LDAP. Occassionally, the DC that I am pointing at will be offline.
> When that happens, the entire OTRS program is unusable. To get back
> online, I h
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