There isn't any provision for that because unless you're using domain names
in the username, how would you know?

As for unavailable LDAP, that's a problem in general. If there are fallback
servers for ldap in a given domain, you might be able to provide a list:
http://forums.otterhub.org/viewtopic.php?f=61&t=19509#p76628


On Wed, Sep 3, 2014 at 8:13 PM, Nick Lapp <nick.l...@imesd.k12.or.us> wrote:

>  I have a list of possible LDAP servers in my Config.pm that customers
> may authenticate against.  Is it possible in the Config.pm file to target
> which LDAP server to use based off of the customers email domain with which
> they use to login?  Currently OTRS has to iterate through each LDAP server
> which slows the process down and causes a hang if any of the LDAP servers
> are unavailable.
>
>
>
> Nick
>
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