It should be possible, check this section of the documentation:
http://doc.otrs.org/3.2/en/html/external-backends.html#configuration-customer-auth-backend-db
You should set $Self->{'Customer::AuthModule::DB::CryptType''} to
'plain' in order to authenticate against the unencrypted passwords.
I *n
Hi Adam,
On Thu, Jun 6, 2013 at 7:27 PM, Adam Moffett wrote:
> I have an existing billing system where the user's passwords happen to be
> stored in MSSQL in plain text. This is an existing system written by
> another company and I am not at liberty to change it. Is there any way to
> configure
on the one hand, you don't have to use the insecure passwords for
authentication, but you can still use it for demographics.
(Yeah, read it again.)
So what to do to create the users?
create a spreadsheet from the insecure data and use it to create a batch of
addCustomerUser.pl...
bin/otrs.AddCus
I have an existing billing system where the user's passwords happen to
be stored in MSSQL in plain text. This is an existing system written by
another company and I am not at liberty to change it. Is there any way
to configure OTRS to use an external backend with plain text passwords?
I saw
