It should be possible, check this section of the documentation:
http://doc.otrs.org/3.2/en/html/external-backends.html#configuration-customer-auth-backend-db
You should set $Self->{'Customer::AuthModule::DB::CryptType''} to
'plain' in order to authenticate against the unencrypted passwords.
I *need* to add that storing unencrypted passwords is a high security
risk, and a bad idea, but I think you already know that!!
--
Mike
Thanks Mike. I think that's what I needed.
I recognize the foolishness of passwords stored in plain text, but I
don't have a choice in this case.
Thanks again.
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