Re: [otrs] Unicode encoding problems in the agent frontend

2014-11-25 Thread Renee B
On 25.11.2014 09:22, Tim Schumacher wrote: > What should I do? Should I comment in the tickets that this change > breaks stuff for me? Yes, please do so. But provide some details: * OTRS version * Perl version * FCGI, CGI::Fast version ( "perl -MFCGI\ 999 -e 1" and "perl -MCGI::Fast\ 999 -e 1") *

Re: [otrs] Unicode encoding problems in the agent frontend

2014-11-25 Thread Tim Schumacher
At Tue, 25 Nov 2014 08:26:01 +0100, Renee B wrote: > > Vielleicht liefert > http://stackoverflow.com/questions/7285215/nginx-fastcgi-utf-8-encoding-output-iso-8859-1-instead-of-utf8 > die Lösung Thanks, figured it out! Thanks to your link I dumped the env to a file and then checked variable for v

Re: [otrs] Unicode encoding problems in the agent frontend

2014-11-24 Thread Renee B
Vielleicht liefert http://stackoverflow.com/questions/7285215/nginx-fastcgi-utf-8-encoding-output-iso-8859-1-instead-of-utf8 die Lösung -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de

Re: [otrs] Unicode encoding problems in the agent frontend

2014-11-23 Thread Tim Schumacher
At Sun, 23 Nov 2014 23:29:13 +0100, Renee B wrote: > > On 23.11.2014 23:14, Tim Schumacher wrote: > > Jup, it is. There are no modifications to the gut tree: > > > > $ file de.pm > > de.pm: Perl5 module source, UTF-8 Unicode text, with very long > > lines > > > > What i forgot to mention is that

Re: [otrs] Unicode encoding problems in the agent frontend

2014-11-23 Thread Renee B
On 23.11.2014 23:14, Tim Schumacher wrote: > Jup, it is. There are no modifications to the gut tree: > > $ file de.pm > de.pm: Perl5 module source, UTF-8 Unicode text, with very long > lines > > What i forgot to mention is that all content is garbled, also the customer > emails. I looked into the

Re: [otrs] Unicode encoding problems in the agent frontend

2014-11-23 Thread Tim Schumacher
Jup, it is. There are no modifications to the gut tree: $ file de.pm de.pm: Perl5 module source, UTF-8 Unicode text, with very long lines What i forgot to mention is that all content is garbled, also the customer emails. I looked into the database with psql and the content is correct. The box

Re: [otrs] Unicode encoding problems in the agent frontend

2014-11-23 Thread Renee B
Please check if the translation files (Kernel/Language/*.pm) are stored with utf-8... - Renée On 23.11.2014 16:38, Tim Schumacher wrote: > Hi folks, > > I wanted to give OTRS 4.0 a spin, so I made a backup of my test > instance and checkout the the rel-4.0 branch and followed the update > instru

[otrs] Unicode encoding problems in the agent frontend

2014-11-23 Thread Tim Schumacher
Hi folks, I wanted to give OTRS 4.0 a spin, so I made a backup of my test instance and checkout the the rel-4.0 branch and followed the update instructions. I was using 3.3 previously where I had not the followig problems. I'm running OTRS behind fastcgiwrap behind nginx, which also is working fla