Toby Beaumont wrote:
The following variables:
:///
are currently being converted as:
http://yourhost.example.com/
I feel foolish having to ask, but where is it getting this from??
$Self->{'FQDN'} in ~otrs/Kernel/Config.pm.
Nils Breunese.
PGP.sig
Description: Dit deel van het bericht is
Hi
The following variables:
:///
are currently being converted as:
http://yourhost.example.com/
I feel foolish having to ask, but where is it getting this from??
Thanks
Toby
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> From: Graeme Brough <[EMAIL PROTECTED]>
> Reply-To: "User questions and discussions about OTRS.org"
> Date: Fri, 22 Jul 2005 16:14:36 +0100
> To: "User questions and discussions about OTRS.org"
> Subject: Re: [otrs] OTRS Variables.
>
> Hi
Brough <[EMAIL PROTECTED]>
>>Reply-To: "User questions and discussions about OTRS.org"
>>Date: Fri, 22 Jul 2005 10:14:33 +0100
>>To: "User questions and discussions about OTRS.org"
>>Subject: Re: [otrs] OTRS Variables.
>>
>>Mark,
>>
> From: Graeme Brough <[EMAIL PROTECTED]>
> Reply-To: "User questions and discussions about OTRS.org"
> Date: Fri, 22 Jul 2005 10:14:33 +0100
> To: "User questions and discussions about OTRS.org"
> Subject: Re: [otrs] OTRS Variables.
>
>
ED]>
>>>Organization: BitDefender
>>>Reply-To: "User questions and discussions about OTRS.org"
>>>Date: Fri, 22 Jul 2005 10:09:17 +0300
>>>To: "User questions and discussions about OTRS.org"
>>>Subject: Re: [otrs] OTRS Vari
> To: "User questions and discussions about OTRS.org"
>> Subject: Re: [otrs] OTRS Variables.
>>
>> I had a question like yours on 7/1/2004 10:57 AM (See: "[otrs] ticket id
>> in the body" message) and that is what Robert from OTRS team told me.
>>
&g
> From: Daniel Balan <[EMAIL PROTECTED]>
> Organization: BitDefender
> Reply-To: "User questions and discussions about OTRS.org"
> Date: Fri, 22 Jul 2005 10:09:17 +0300
> To: "User questions and discussions about OTRS.org"
> Subject: Re: [otrs] OTRS
ot;User questions and discussions about OTRS.org"
Date: Fri, 22 Jul 2005 09:49:40 +0300
To: "User questions and discussions about OTRS.org"
Subject: Re: [otrs] OTRS Variables.
here is the list (available for 1.3.x)
to get the first 20 character of the subject
to get the first 5 lines o
> From: Daniel Balan <[EMAIL PROTECTED]>
> Organization: BitDefender
> Reply-To: "User questions and discussions about OTRS.org"
> Date: Fri, 22 Jul 2005 09:49:40 +0300
> To: "User questions and discussions about OTRS.org"
> Subject: Re: [otrs] OTRS
here is the list (available for 1.3.x)
to get the first 20 character of the subject
to get the first 5 lines of the email
to get the from line of the email
to get the realname of the sender (if given)
to get the ticket number of the ticket
to get the ticket id of the ticket
Mark J. Nernber
Is there a list, somewhere of all of the variables which can be used in
responses (such as
I thought I had seen one somewhere, but for the life of me I can't find it!
--
Mark J. Nernberg
Director of Technology
Downtown Help Desk
(412)478-6262 (cell)
(412)232-0710 (fax)
http://www.downtownhelpdes
On Friday, November 14, 2003 11:51 PM
Peter van Rensburg <[EMAIL PROTECTED]> wrote:
> Hi
>
> Where can I get a list of variables (such as )
> that are available for substitution in email templates?
There is no explicit list available right now, but when creating them
you've got the usable options
Hi
Where can I get a list of variables (such as ) that
are available for substitution in email templates?
Thanks!
Peter
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