Works like a charm. Thanks a lot
frank
On 19.04.12 21:16, David Heidt wrote:
Hi Frank,
you have to enable Dynamic fields in each view in Sysconfig:
Ticket -> Frontend::Agent::Ticket::View
In your case it is Ticket -> Frontend::Agent::Ticket::ViewSearch
There, enable this section by chec
Hi Frank,
you have to enable Dynamic fields in each view in Sysconfig:
Ticket -> Frontend::Agent::Ticket::View
In your case it is Ticket -> Frontend::Agent::Ticket::ViewSearch
There, enable this section by checking the box:
Ticket::Frontend::AgentTicketSearch###DynamicField
and add your Dyn
Hi,
I recently successfully upgraded from OTRS 3.0.x to 3.1.3 and all Free
Fields were converted into Dynamic Fields. But I now sadly miss the
possibility to use them in a search. This was possible with Free Fields
in OTRS 3.0.x.
Google and the OTRS documentation didn't help. Can anyone g