Hi Gerald,
CustomerCompanySupport is already enabled in Default.pm and I have no
custom config in Config.pm for CustomerUser.
In Config.pm I have only custom config for CustomerCompany.
Thanks.
Regards.
Antonio
Il 15/01/2016 15:33, Gerald Young ha scritto:
> I already changed the Config.pm
> I already changed the Config.pm and in the "Customer Management" section
I correctly see all my companies retrieved from the external DB.
I gathered that after I posted, but was confused by the wording of your
question.
> The problem is that when I create a CustomerUser I don't have the
dropdow
Hi Gerald,
thanks for the answer but as I wrote, I already changed the Config.pm
and in the "Customer Management" section I correctly see all my
companies retrieved from the external DB.
The problem is that when I create a CustomerUser I don't have the
dropdown menu to choose the CustomerID t
I'd like to point out this thread:
http://forums.otterhub.org/viewtopic.php?t=30755
And yes, it is possible to put CustomerCompany on a (single) different DB
backend.
Copy the relevant section from Defaults.pm to Config.pm and modify
appropriately.
https://github.com/OTRS/otrs/blob/rel-5_0_5/Kern
Hi all,
in 3.2 version during the customer user creation phase I had to populate
the CustomerID field manually (no dropdown menu). There was no need to
have the company created in the CustomerCompany backend.
After upgradind to OTRS 5, when I create a new customer I can't insert a
CustomerID if
