Re: [otrs] Add more "Ticket Information"

2013-08-01 Thread Alvaro Cordero
Hello Esteban, If you wan't to publish Dynamic Fields in Ticket Zoom look in Sysconfig for TicketZoom Ticket::Frontend::AgentTicketZoom###DynamicField There you can set your Dynamic Field Viewable. Also if you wan't to see them for example in the Queview Dashboard. Then you look for TicketOver

[otrs] Add more "Ticket Information"

2013-08-01 Thread Esteban Monge
Hello folks I want to add more information to Ticket Information in Ticket Zoom, for example add a DynamicField, but I can't find information about that, "Googling" the information is old and deprecated. I have OTRS 3.1.x Regards --