Hello Esteban, If you wan't to publish Dynamic Fields in Ticket Zoom look in Sysconfig for TicketZoom
Ticket::Frontend::AgentTicketZoom###DynamicField There you can set your Dynamic Field Viewable. Also if you wan't to see them for example in the Queview Dashboard. Then you look for TicketOverview and in the corresponding section enable them. Ticket::Frontend::OverviewSmall###DynamicField 2013/8/1 Esteban Monge <este...@nuevaeralatam.com> > Hello folks I want to add more information to Ticket Information in Ticket > Zoom, for example add a DynamicField, but I can't find information about > that, "Googling" the information is old and deprecated. I have OTRS 3.1.x > > Regards > > > ------------------------------**------------------------------**--------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: > http://lists.otrs.org/**pipermail/otrs<http://lists.otrs.org/pipermail/otrs> > To unsubscribe: > http://lists.otrs.org/cgi-bin/**listinfo/otrs<http://lists.otrs.org/cgi-bin/listinfo/otrs> > -- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alv...@gridshield.net www.gridshield.net
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