Hello Esteban, If you wan't to publish Dynamic Fields in Ticket Zoom look
in Sysconfig for TicketZoom

Ticket::Frontend::AgentTicketZoom###DynamicField

There you can set your Dynamic Field Viewable.


Also if you wan't to see them for example in the Queview Dashboard.

Then you look for TicketOverview and in the corresponding section enable
them.
 Ticket::Frontend::OverviewSmall###DynamicField




2013/8/1 Esteban Monge <este...@nuevaeralatam.com>

> Hello folks I want to add more information to Ticket Information in Ticket
> Zoom, for example add a DynamicField, but I can't find information about
> that, "Googling" the information is old and deprecated. I have OTRS 3.1.x
>
> Regards
>
>
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-- 
___________________________
Alvaro Cordero Retana
Consultor de Tecnologias
Gridshield Monitoreo de Redes e
Infraestructura.
2258-5757 ext 123
alv...@gridshield.net
www.gridshield.net
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