Thanks, Alvaro, I'll try it
2012/5/22 Frank Thommen
> On 22.05.12 16:37, Alvaro Cordero wrote:
>
>> Hello Wagner,
>>
>> Yes there is, you can use the Configuration for you dashboard by looking
>> for Dashboard, then Choose FrontEnd::Agent::Dashboard,
>>
>> Look for the one you want to change and
On 22.05.12 16:37, Alvaro Cordero wrote:
Hello Wagner,
Yes there is, you can use the Configuration for you dashboard by looking
for Dashboard, then Choose FrontEnd::Agent::Dashboard,
Look for the one you want to change and modify the "SortBy" Atribute.
Reconfiguring OTRS each time you need an
Hello,
Can I do the same but sort by Last Response Time?
Thanks
//M
On Tue, May 22, 2012 at 4:37 PM, Alvaro Cordero wrote:
> Hello Wagner,
>
> Yes there is, you can use the Configuration for you dashboard by looking
> for Dashboard, then Choose FrontEnd::Agent::Dashboard,
>
> Look for the one
Hello Wagner,
Yes there is, you can use the Configuration for you dashboard by looking
for Dashboard, then Choose FrontEnd::Agent::Dashboard,
Look for the one you want to change and modify the "SortBy" Atribute.
TicketPendingTimeOlderMinutes=1;StateType=pending reminder;*SortBy=Priority;
*OrderB
Hello,
Is there a way of instead ordering tickets in the dashboard by it's Age,
oder by it's Priority?
Thanks
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