[otrs] Information about OTRS fork: KIX4OTRS -> KIX

press-releases/press-releases-reader/capeit-breathes-new-life-into-service-management-a-fork-of-otrs-rises.html   If you have questions or if you wish to subscribe to the newsletter, please contact us directly via i...@cape-it.de   Kind regards, Anna Brakoniecka     **  Flexible providing of serv

[otrs] OTRS community modules for OTRS 5

them for free at: www.cape-it.de/download-modules or at OPAR. Thanks in advance for your feedback!   Kind regards, Anna Brakoniecka     ** Für die kleinen OTRS-Fragen zwischendurch ** ** Flexible Unterstützung auf Abruf ** ** http://www.cape-it.de/bestellung ** ​ Anna Brakoniecka c.

[otrs] Bugfix releases for community OTRS import-export modules

d at OPAR. Thanks in advance for your feedback!   Kind regards, Anna     ** Für die kleinen OTRS-Fragen zwischendurch ** ** Flexible Unterstützung auf Abruf ** ** http://www.cape-it.de/bestellung ** ​ Anna Brakoniecka c.a.p.e. IT GmbH - ...cape it easy Schönherrstr. 8, D-09113 Chemni

[otrs] KIX4OTRS 7: otrs Digest, Vol 79, Issue 4

w.facebook.com/capeIT> https://plus.google.com/114925213123595998821/posts https://www.xing.com/companies/c.a.p.e.itgmbh     Kind regards, Anna Brakoniecka     ** Easy and fast order management in KIX4OTRS ** ** Quick administration of workflows with subtasks ** ** http://www.cape-it.de/kix

[otrs] ITSM-CIAttributeCollection for OTRS 4 ready to download

at the CeBIT fair in Hannover ** ** 16th-20th March 2015, Boot H16/015 in hall 6 ** ** http://www.cape-it.de/cebit-en ** ​ Anna Brakoniecka c.a.p.e. IT GmbH - ...cape it easy Schönherrstr. 8, D-09113 Chemnitz http://www.cape-it.de/ Tel: +49 371 27095 620 Fax: +49 371 27095 625 AG 

[otrs] KIX4OTRS 6.0.10 ITSM / OTRS 3.3 :: otrs Digest, Vol 77, Issue 14

.2015, Stand H16/015 in Halle 6 ** ** http://www.cape-it.de/cebit ** ​ Anna Brakoniecka c.a.p.e. IT GmbH - ...cape it easy Schönherrstr. 8, D-09113 Chemnitz http://www.cape-it.de/ Tel: +49 371 27095 620 Fax: +49 371 27095 625 AG Chemnitz - HRB 23192 Geschäftsführer Rico Barth, Thomas 

[otrs] KIX4OTRS-features

lexibility, security, functionality for OTRS ** ** http://www.cape-it.de/en/products/otrs-maintained-modules.html ** ​ Anna Brakoniecka c.a.p.e. IT GmbH - ...cape it easy Schönherrstr. 8, D-09113 Chemnitz http://www.cape-it.de/ <http://www.cape-it.de/> Tel: +49 371 27095 620 Fax: +4

Re: [otrs] KIX4OTRS

n be found online: http://www.cape-it.de/en/products/service-management-system-kix4otrs-eng/functions-listed-after-kix-version.html     Kind regards,  Anna Brakoniecka     ** Support / Update-Service / Maintenance ** ** http://www.cape-it.de/support ** ​ Anna Brakoniecka c.a.p.e. IT GmbH - ...ca

Re: [otrs] otrs Digest, Vol 69, Issue 25 - How to setup ITIL Helpdesk in otrs 3.3.7

impley Y/N answer here, you have to define your requirements in a more detailed way.   Kind regards, Anna       ** Did you know it? Direct support chat between customers and agents in OTRS ** ** http://www.cape-it.de/en/products/otrs-maintained-modules/chat4kix.html ** ​ Anna Brakoniecka c.a

Re: [otrs] Free additional modules for OTRS 3.3

sb-alliance.de/osd2013 <http://www.osb-alliance.de/osd2013> **         Anna Brakoniecka c.a.p.e. IT® GmbH - ...cape it easy Annaberger Str. 240, D-09125 Chemnitz http://www.cape-it.de Tel: +49 371 5347 620 Fax: +49 371 5347 625 AG Chemnitz - HRB 23192 Geschäftsführer Rico

[otrs] Free additional module: ConfigureCallHome for OTRS 3.1 and 3.2

sent. Unwanted installation reports won't be sent anymore.   Discussion about the verify policy of OTRS AG can be found online at: http://forums.otterhub.org/viewtopic.php?f=53&t=20657&p=83137#p83137     Kind regards, Anna Brakoniecka     * * * * * * * * *  * * * ** KIX4OTR

[otrs] Release notes: Free community modules for OTRS 3.2

r you wish to get the contents in German or English, too. Thanks.     Enjoy the weekend!   Kind regards, Anna Brakoniecka       ** Wir treffen uns zum Open-IT Summit in Berlin ** ** Die Konferenz für IT-Entscheider, 22.-23. Mai **       Anna Brakoniecka c.a.p.e. IT® GmbH - ...cape it

[otrs] New ImportExport-Modules for OTRS 3.2

Hi,   there are new Import-Export-Modules that we have developed for OTRS 3.2. You can find and download them here for free:   http://www.cape-it.de/free-otrs-community-additional-modules.html   Thank you very much in advance for your feedback.      Kind regards,   Anna Brakoniecka

[otrs] New OTRS additional module UserImportExport

/index.cgi/package/author/CAPEIT   Kind regards and have a nice weekend. Anna     - - - - - - - - - - - - - - -    Anna Brakoniecka c.a.p.e. IT® GmbH - ...cape it easy Annaberger Str. 240, D-09125 Chemnitz http://www.cape-it.de Tel: +49 371 5347 620 Fax: +49 371 5347 625 AG Chemnitz - HRB 23192

[otrs] ITSM-CIAttributeCollection and KIX4OTRS for OTRS 3.1 free to download

-immediately.html   Kind regards, Anna       ** Besuchen Sie uns auf dem IT- Anwenderforum in Chemnitz ** ** vom 11.09.2012 - 12.09.2012 **       - - - - - - - - - - - - - - -    Anna Brakoniecka c.a.p.e. IT® GmbH - ...cape it easy Annaberger Str. 240, D-09125 Chemnitz http://www.cape-it.de

[otrs] New modules for OTRS 3.1 :: ImportExport functionality

://twitter.com/capeit http://www.facebook.com/capeIT http://www.youtube.com/user/kix4otrs40 https://www.xing.com/companies/c.a.p.e.itgmbh     - - - - - - - - - - - - - - -    Anna Brakoniecka c.a.p.e. IT® GmbH - ...cape it easy Annaberger Str. 240, D-09125 Chemnitz http://www.cape-it.de Tel: +49 371

Re: [otrs] How to link a computer and a customer :: otrs Digest, Vol 38, Issue 20

ine. http://demo-otrs.cape-it.de/ Download is available online.  http://www.cape-it.de/current-kix4otrs.html     Kind regards, Anna     - - - - - - - - - - - - - - -    Anna Brakoniecka c.a.p.e. IT® GmbH - ...cape it easy Annaberger Str. 240, D-09125 Chemnitz http://www.cape-it.de Tel: +4

Re: [otrs] link a computer and a customer :: otrs Digest, Vol 37, Issue 26

- An HTML attachment was scrubbed... URL: <http://lists.otrs.org/pipermail/otrs/attachments/20111019/5e24b45f/attachment-0001.html>         Viele Grüße, Anna Brakoniecka     - - - - - - - - - - - - - - -    Anna Brakoniecka c.a.p.e. IT® GmbH - ...cape it easy Annaberger Str. 240, D-0912