On 11/07/2017 11:40, Pedro Lobo wrote:
> Hi all,
>
> I'd like to know if it's possible, and if so, how would I do the following:
>
> We're setting up OTRS for our internal use and to provide IT support to
> a few customers. All communication will be done via email, both creating
> and replying to
That’s nice and a perfect explanation, and I think I can do that. But would be
much easier if I can set the internet domain in customer data, and then
everything else gets “magically”.
What if I need to configure 50.000 customers (which I don’t have, but I can
dream right?).
Having 50.000 rules
