I would write a Postmaster filter module that does the job...
In a Pre filter, you could change the values of "From" and "Cc". You
could replace them with some dummy addresses to indicate that the mail
was sent to other persons as well...
There might bei only one problem: The original mail is cha
Hi!
Using OTRS 5.0.25 on Linux with MySQL.
In our ticket system, we would like our team to respond tickets for company
e-mails only.
The team has been warned to remove invalid adresses, but nevertheless, I also
would like to add a rule for OTRS to automatically remove any address
@gmail.com, @
