Re: [otrs] Can you set a static pending time?

Hi Mario, This should work: https://opar.perl-services.de/dist/SetPendingTimeHourMinute Regards, Renée Am 01.02.19 um 08:34 schrieb Ml Ml: > Hello List, > is it possible to set a static pending time? I would like to have > 09:00 p.m. by default. > (i dont want to set an PendingTimeDiff). > > If

[otrs] Can you set a static pending time?

Hello List, is it possible to set a static pending time? I would like to have 09:00 p.m. by default. (i dont want to set an PendingTimeDiff). If its not possible, could someone point me to the piece of code where i can set it manually? I wasn´t able to find it. (AgentTicketPending.tt inlcudes Age

Re: [otrs] Change text size in Agent Interface

Hi, 31.01.2019 16:41 - Alexis HAUSER schrieb: > > I am trying to change the size of the displayed messages when you > > read a ticket. Any idea how to do so?   I use the zoom function of my computer. but there is a option Frontend::RichText::DefaultCSS in system configuration to change the E

[otrs] Change text size in Agent Interface

Hi, I am trying to change the size of the displayed messages when you read a ticket. Any idea how to do so ? There is a sysconfig parameter about text size but it only changes the size of the emails sent from "New Email Ticket". Regards Alexis -